Claims Representative
Claims Representative
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Job Description
ABOUT US:
Cigna Healthcare is a global health service company with roots in the US serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice predictability affordability and through integrated capabilities and connected personalized solutions that advance whole person health.
Cignas mission is to help our customers improve their health well-being and sense of security by providing access to care. With our whole health approach were focused on addressing health concerns improving resilience reducing stress levels and emotional health issues.
YOUR MISSION:
Critical analysis and processing of claims for medical expenses within the fixed turn around time.
KEY AREAS:
Claims processing:
- Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
- Accurate data input to the PC and mainframe applications.
- Positioning himself/herself analytically and critically in the context of cost management and in respect of existing working methods.
- Following up his/her own workload (volume and timing): keeping an eye on chronology and processing time of the work volume and taking suitable actions.
- Participate efficiently in processing the flow of claims: inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.
- A sustained effort towards high-quality claims handling accurate reimbursements and fast transactions are important motivators.
In relation to other positions:
- Providing accurate communication about a dossier to the interested internal employee.
- Tracking irregularities in procedures and highlighting these to the Supervisor.
- Raising problems or sensitivities with your superior.
- Participating actively in an agreeable and amicable atmosphere.
SKILLS AND KNOWLEDGE:
Education Level:
Degree or similar by experience (Foreign languages studies translation and interpreting administration).
Specific Knowledge:
Active knowledge of English.
Knowledge of one of the following languages are a plus: Italian Portuguese Greek German Dutch & French.
Skills:
Skillful in taking decisions: takes the right action on allocated files based on the available information.
Skillful with numbers: likes to work with numbers.
Accurate: works accurately on the input of data aims to work faultlessly.
Discipline: pays attention to procedures agreements and document flows.
Efficient: finds a good balance between quality and quantity.
Team player: Able to work in a team.
Skillful with computer programs: readily learns the ropes in the use of current office applications
Discreet: works discreetly with confidential (medical) information.
Start date:
BENEFITS:
Competitive salary
Multicultural and hybrid working environment
Private Medical Insurance
Employee Wellbeing Benefits
Educational Development Program
Start date: Mid August/ Fist week September.
Working shift: Monday to Friday 9:00 to 16:45.
Training: in the office.
Join our globally recognized brand where trust communication and a positive culture are paramount. Our leadership is consistent approachable and supportive ensuring your well-being and work-life balance.
We are seeking individuals who thrive in collaborative environments are passionate about driving meaningful change and are excited to grow in a company that prioritizes its people.
Its time to look to your future and apply to work for Cigna today!
About Cigna Healthcare
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
