Health Information Manager - Operations Lead

Alfred Health

Alfred Health is a leader in health care delivery improvement research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne from ambulatory to inpatient and home and community-based services.

• Fixed Term - 12 month maternity leave cover
• Full time (80 hours per fortnight ADO)
• Health Information Manager Grade 3
• Conveniently located at The Alfred 541 St Kilda Road
• Great staff benefits!

Department Summary

Alfred Health has entered an exciting era with the implementation of 3M 360 Encompass System to integrate and automate clinical documentation integrity (CDI) medical records clinical coding and performance monitoring across all Alfred Health facilities. This advanced technology will enable Alfred Health to improve query and monitor documentation for optimal coded data increasing coding productivity appropriate DRG capture and reimbursement and actionable data to support the improvement of patient outcomes.

The Role

We are seeking an enthusiastic and experienced Health Information Manager (HIM) to join our Coding & Casemix Services Team as our Operations Lead. The HIM Operations Lead is responsible for:

• Coordination and management of the day to day operations of the coding portfolio within the Coding & Casemix Services
• Assess and determine resources required to support clinical coding operations to meet internal and external KPIs/targets
• Staff management of Health Information Managers (HIMs)/Clinical Coders including rosters leave and recruitment
• Monitor and manage individual coder performance
• Continuously review system process efficiency and improvement opportunities

Experience and Qualifications Required

Essential:

• Bachelor of Health Sciences (Medical Classification)/Bachelor of Health Information Management or other equivalent qualification and eligibility for full membership to the Health Information Management Association of Australia
• Staff management experience within a medium to large complex health service

Desirable:

• Knowledge/experience with using an electronic medical record (EMR) and Cerner applications
• Knowledge/experience with using iPM (patient administration system)
• Experience with database management i.e. Power BI reports
• Experience with other hospital systemssoftware

Benefits

• Flexible hybrid arrangement (including working from home days)
• 5 weeks of annual leave 13 additional days off (ADOs) per year
• Salary Packaging and novated leasing are available via Maxxia to maximise take-home salary
• Access to health and well-being incentives such as the Fitness Passport and discounted health insurance
• Onsite staff gym and carparking - a payroll deductible expense
• Onsite childcare services are available (subject to availability)

Please ensure you address the Key Selection criteria in your application.

If you have any questions about the role please contact Janice Yeung Manager Coding & Casemix Services at or Tash Antoniou Health Information Manager Operations Lead at

Applications closeat 11 pm Thursday 3rd July 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020 health care workers in Category A or B roles (as determined by the departments risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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