IT Service Delivery Manager
IT Service Delivery Manager
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Job Description
Job Title: IT Service Delivery Manager
Location: Chatham Kent
Compensation: Competitive Salary Benefits
Role Type: Full time / 12-month Fixed Term Contract
Role ID: SF65312
At Babcock were working to create a safe and secure world together and if you join us you can play your part as a IT Service Delivery Manager at our Chatham site.
The role
As a IT Service Delivery Manager youll have a role thats out of the ordinary. Responsible for the IT Operational team that provide IT Services to the Royal School of Military Engineering (RSME) across all 5 sites maintaining and supporting the ICT infrastructure and applications.
Day-to-day youll oversee the IT departments daily operations with a focus on ensuring services operate in line with SLAs.
- Ensure services and technology are kept up to date supported and secure
- Driving IT initiatives that enhance efficiency security and scalability
- Develop and implement IT policies and strategies
- Stakeholder/customer engagement providing guidance to both the Babcock contract team and customer on all IT related matters
This role is full time 37.5 hours per week and is based on site at Chatham.
Essential experience of the IT Service Delivery Manager:
- Proven experience in IT management or similar roles with excellent leadership skills
- Ideal candidate will possess the ability to assess transform and modernise the current IT Environment and identify areas for improvement and implement innovative solutions
- Defence Digital or MOD industry experience
- Experience of UK Government approach to cyber security and information assurance
- Strong knowledge of IT Infrastructure technologies and applications including Azure / M365 (roadmap deliverables)
Qualifications for the IT Service Delivery Manager:
- We value difference and dont have a fixed idea when it comes to background or education provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) /Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth nationality current or former citizenship and any residency you hold or have held. Further details are available atUnited Kingdom Security Vetting: clearance levels - ().
What we offer
- Generous holiday allowance
- Matched contribution pension scheme with life assurance
- Access to a Digital GP annual health check and nutritional consultations through Aviva DigiCare
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- Be Kind Day enables employees to take one working days paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
- Flexible locations
Babcock International
For over a century Babcock has helped to defend nations protect communities and build a better world. To continue we must adapt advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages please emailwith the subject header Reasonable adjustments requirement. Were committed to building an inclusive culture where everyones free to thrive. We are happy to talk about flexible working please ask about alternative patterns of work at interview.
Closing date: 26/06/2025
Required Experience:
Manager
Employment Type
Full Time
