Senior Salesforce Engineer
Senior Salesforce Engineer
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Job Description
We are seeking aSalesforce Engineer for a contract role with experience in the automotive industry to support the ongoing enhancement and maintenance of our customer and dealer engagement platform. This role is critical in delivering seamless data-driven experiences for customers by improving CRM functionality preventing data duplication and supporting integration with external platforms such as dealer management systems (DMS) payment gateways and enterprise ERP solutions.
You will sit within a cross-functional team to :
- Fix data integrity issues such as duplicate records in Salesforce.
- Automate key CRM processes including account classification and customer onboarding flows.
- Enhance dealer and customer platform functionality by building new features and improving user experience.
- Support the discovery and planning of a B2B payment solution for dealer transactions integrated with systems like DMS ERP and payment gateways
- Collaborate with cross-functional teams (e.g. legal operations IT) to define business and technical requirements.
- Monitor and improve CRM platform health using dashboards and incident data to identify trends and suggest improvements.
About You
- Youre passionate about your craft and youre happy to work across technologically diverse projects.
- You have 3-5 years of hands-on Salesforce platform experience in a development or technical role.
- You have expertise in;
- Apex Lightning Web Components (LWC) Flows and Salesforce API integrations.
- Data modelling deduplication strategies and platform automation.
- Improving system performance
- You have worked within complex multi-team Salesforce orgs with a good understanding of deployment and best practices
- Experience working with external payment systems ERP platforms or partner integrations is highly desirable
- You possess strong problem-solving skills and a detail-oriented mindset.
- You are comfortable working in Agile cross-functional environments.
The Consultant We Value
We value talent who put our clients first - always - with humility sharp intellect and unwavering integrity. A servant leader at heart they earn trust through action respect privacy and consistently leave things better than they found them. Fuelled by a growth mindset and lifelong learning they adapt with intention and evolve through structured innovation. They listen deeply share openly align swiftly and go boldly. Analytical and curious they lead with initiative form strong points of view rooted in insight and innovation and have the courage to challenge the status quo for the better. This is the consultant who not only delivers but inspires.
Why Us
(i.e.) the Innovation and Experience company is a full service product consultancy accelerating growth for some of Australias most successful businesses (a sample is on our website - take a look for some recent work examples). (i.e.) employs 60 people working in cross functional teams to innovate and deliver outcomes powered by a product mindset design thinking and Agile delivery.
Work flexibility and work-life balance are core values within our DNA and central to our success in creating one (i.e.). Each team member has opportunities to work on unique and exciting projects while developing their skills and shaping their career.
Required Experience:
Senior IC
Employment Type
Full Time
