Account Development Manager
Account Development Manager
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Job Description
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
- Transform relationships with customers to achieve profitable growth and retention
- Develop and execute portfolio strategies for differentiated treatments and account prioritisation aligned with our trigger-based approach
- Creating and executing account strategies to uncover opportunities both in a ringfenced base and with dynamic customers who represent a potential to accelerate growth whilst acting on threats and risks to maintain and grow the American Express relationship
- Proactively manage an effective sales pipeline identify and prioritise opportunities that support goal achievement
- Challenging customers existing processes and to recommend Amex solutions to help customers achieve their goals
- Ensuring customers are supported to self-service so the successful candidate can focus on strategic activities
- Effectively deploy Amex data insights resources and tools to deliver value profitable growth and to deepen client relationships
- Operate effectively in a fast-paced evolving environment to influence collaborate and coordinate with multiple stakeholders both internally and externally with a clear focus on executing growth and retention activities
- Ensures premium value is delivered that aligns with customer goals delivers a positive customer experience and achieves customer advocacy
- Doing Business the right way to ensure we meet our regulatory requirements
Minimum Qualifications:
- Experience managing relationships with commercial clients
- Sales experience a must (preferably operating in a business-to-business contact environment)
- Customer focused
- Results driven
- Excellent verbal and written communication skills
- Ability to influence persuade and challenge the status quo
- Experience of working and thriving in a fast-paced environment
- Ability to manage a demanding workload with short timelines and under pressure
- Strong time management skills
- Effective pipeline management
- Strong collaborator to be able to partner with stakeholders to achieve goals
- Team player
- Resilient in the face of adversity
Required Experience:
Manager
Employment Type
Full-Time
