Evaluate the effectiveness of sales representatives in terms of product knowledge communication skills objection handling and compliance with sales scripts.
Analyze sales performance data including key metrics and KPIs to identify trends areas for improvement and opportunities to enhance sales outcomes.
Prepare reports and provide insights to sales management regarding performance findings.
Required Skills:
Proven experience in sales quality assurance or a similar role within the sales domain.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent communication and interpersonal skills.
Proficiency in using quality monitoring tools and software.
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