Experienced Customer Service Associate

Experienced Customer Service Associate

Hybrid

Hours: Monday - Friday (8-hour shift)

About the Experienced Customer Service Associate role:
The Experienced Customer Service Associate plays a vital role in supporting operations by executing administrative and customer-related tasks with accuracy and efficiency. This position primarily involves working in client environments to generate and review reports conduct vehicle document research based on specific criteria (such as VINs vehicle types and model years) and handle various ad hoc administrative requests.

The role also includes handling incoming courier deliveries processing and distributing mail and organizing digital records to ensure case documentation is complete and accurately maintained.

Our Experienced Customer Service Associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success.

Requirements:
Were looking for people with a passion for customer service natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role you will have:

• High school diploma or equivalent
• Administrative or customer support experience in a professional environment.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (especially Outlook Excel and Word).
• Experience working in client-facing systems and handling confidential data securely.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines with minimal supervision.

Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!

• Apply to the role and provide your basic profile information (2 minutes)
• Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
• If you qualify for the role a recruiter will reach out to discuss the opportunity!

We offer excellent benefits (medical dental vision) a consistent work schedule paid training and a great work environment.

We are currently NOT hiring in the following geographies: States: AK CA CT HI MA IL MT & NY.
Metro Areas: MN- Minneapolis IL- Chicago NY- New York City OR- Portland MD- Montgomery County WA- Seattle Washington DC CO- Denver.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $35280 - $44100.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to.You may alsoclick here to access Conduents ADAAA Accommodation Policy.