B2B Travel Agent with Italian
B2B Travel Agent with Italian
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Job Description
Were partnering with a top-tier global travel and expense management company to hire an Italian-speaking B2B Travel Agent. If you have experience with GDS systems and a passion for providing exceptional client supportthis is your chance to join a cutting-edge team!
Location: Remote from Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Corporate Travel Expense Management B2B Services
Languages: Italian (C2) & English (C1)
Compensation: Base salary
What Youll Be Doing
Provide personalized support to business travelers
Solve platform and travel-related issues from queries to emergencies
Stay updated on industry developments and tools
Build strong relationships across international teams
Share insights with the product and engineering teams for improvements
Consistently meet or exceed KPIs
What Were Looking For
Native/fluent in Italian with strong English skills (C1 minimum)
Experience in customer support roles within travel/hospitality is ideal
Proficiency with GDS platforms (Sabre Amadeus Galileo or Worldspan) is mandatory
Metrics- and performance-driven mindset
Excellent communication and writing skills
Team player who values feedback and collaboration
Comfortable with Gmail Zendesk Slack Salesforce and internal tools
Able to work rotating shifts between 07:0022:00 Monday to Sunday
What Youll Get
Competitive salary based on experience and performance
Remote-first role or hybrid flexibilityyour choice
Comprehensive training and ongoing development
Excellent medical dental and vision coverage
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health and wellness support
Connectivity stipend for your home office
A vibrant and collaborative work environment
Apply now and help redefine the future of business travel!
#TravelJobs #ItalianSpeakingJobs #RemoteJobsPortugal #B2BSupport #LisbonJobs #CustomerService #GDSExperience #Sabre #Amadeus #HybridWork #TravelIndustry
Employment Type
Full Time
