Customer Success Officer with German
Customer Success Officer with German
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Job Description
We are proud to be partnering with a multinational financial services company specializing in online trading looking to welcome a German-speaking Customer Success Officer to their Limassol team! If you thrive in dynamic environments and love client interaction this is your moment to shine!
Location: Limassol Cyprus
Work Model: On-site
Employment Type: Full-time
Industry: Financial Services Online Trading
Languages: German (C1) & English (B2)
Compensation: Base salary quarterly bonuses (based on experience)
What Youll Be Doing
Support global clients via chat and email in German and English
Manage client accounts records and back-office queries
Deliver top-notch phone support with professional etiquette
Troubleshoot technical issues with Libertex and MT4 trading platforms
Collaborate with Compliance on account approvals and complaints
Promote products and services to prospective and existing clients
Build and maintain strong relationships with customers
Contribute to team goals and exceed client satisfaction standards
Handle additional tasks as needed across departments
What Were Looking For
Native/fluent in German with solid English communication (B2)
Degree in Business or related field
Prior experience in customer support is a major plus
Proficient in MS Excel Word and customer service systems
Familiarity with MetaTrader platforms is a bonus
Available for rotating shifts (09:0018:00 10:0019:00 12:0021:00)
Calm under pressure organized and client-centric
What Youll Get
24 days of annual paid leave
Global medical insurance from day onefor you and your immediate family
Unlimited Udemy Business membership
Discount card for various services and products
Corporate events and team-building fun
Career growth in a fast-paced international environment
Ready to bring success to clients and grow your career in a global trading firm
Apply today and make your mark in Limassol!
#CustomerSuccess #GermanJobs #TradingCareers #CyprusJobs #MT4 #B2BSupport #GermanSpeaking #FinancialServices #LimassolJobs #ClientSupport #FinanceCareers
Employment Type
Full Time
