Senior Specialist, Nurse
Senior Specialist, Nurse
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Job Description
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.
Care Navigation is a multi-disciplinary team of nurses pharmacists dietitians and social workers. We are the Case Management program that services the clients and members of Collective Health. As a Registered Nurse on the Care Navigation team you will guide and support members who are facing complex health conditions. You will be a part of an interdisciplinary care team and will report to one of our Care Navigation Managers.
What youll do:
- Deliver coordinated patient-centered virtual Care Management by telephone that improves members health outcomes.
- Lead outreach efforts to high-risk individuals and complete care management assessments and care plans for patients enrolled in the program
- Utilizes the Nursing Process and broad knowledge of the whole person including pharmacy interventions crisis interventions and disease-specific education to support members in their care journey
- Help members navigate the complexity of the healthcare system providing education and empowerment to support members in meeting their healthcare goals
- Assist throughout acute healthcare episodes such as hospitalizations and rehabilitation stays providing coordinated Case Management to support the member and their family.
- Identify and discuss current barriers related to members current conditions and provide interventions to address these barriers and connections to relevant health benefit resources
- Work with other disciplines on co-managed cases and collaborate with other teams to assist with benefits and claims questions
- Coordinate necessary resources that holistically address members problems whether clinical or social
- Provide compassionate longitudinal follow-up care building supportive relationships.
To be successful in this role youll need:
- An active RN license in a compact state with ability to be licensed in other states as needed.
- 2 years experience in case management
- 2 years experience in a hospital or clinical setting
- To maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education.
- Experience in these areas: med/surg cancer behavioral health maternity critical care/emergency pediatric community care.
- To be driven passionate attentive enjoy change and are excited to help people
- To identify and implement best practices
- To excel at managing a caseload and can complete daily tasks and outreach
- Strong competence and ability to use multiple computer/medical record systems as well as Google suite
- To be self-aware able to prioritize and manage multiple assignments while maintaining department performance standards in a remote setting
- To simultaneously talk type and navigate an electronic chart with ease
- To excel working in a telephonic care manager role with no direct/face to face patient contact
- A commitment to Collective Healths core values of integrity transparency and trust
Pay Transparency Statement
This is a hybrid position based out of one of our offices: Plano TX or Lehi UT. Hybrid employees are expected to be in the office three days per week (Plano TX) or two days per week (Lehi UT). #LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal equity. In addition to the salary you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits athttps:// UT Pay Range
Why Join Us
- Mission-driven culture that values innovation collaboration and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities mentorship programs and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance please contact .
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Senior IC
Employment Type
Full Time
