Client-Facing Administrative & Project Support Assistant (ZR_24398_JOB)
Client-Facing Administrative & Project Support Assistant (ZR_24398_JOB)
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44000 - 44000
1 Vacancy
Job Description
This is a remote position.
Schedule:
40 hours a week
We re looking for a detail-oriented reliable and proactive Administrative Assistant to provide client-facing support and assist in managing internal operations. This role combines administrative coordination light project management and client communication ideal for someone who thrives in a remote setting and has experience using GoHighLevel (GHL).
The ideal candidate will be highly organised tech-savvy and confident in managing both internal teams and external client interactions.
Key Responsibilities:
Client-Facing Communication & Support
Communicate directly with clients via Slack email and occasional video calls to address onboarding technical queries or status updates.
Respond to inquiries professionally and promptly across various platforms (email Slack Facebook etc.).
Support clients onboarding by setting up Slack channels sending email invites and providing orientation on shared resources.
Conduct basic troubleshooting or redirect technical issues to appropriate teams.
Join weekly events as a co-host to assist with audience engagement and live support.
Project & Process Management
Coordinate task reminders and calendar events for leadership.
Review and analyze End-of-Day (EOD) reports and checklists from team members to prepare summaries.
Track client funnel progress GHL automation updates and provide reports as needed.
Assist in monitoring time trackers and aligning logs with team output for accountability.
Administrative Support & Content Coordination
Monitor and track payments refunds and subscription statuses in coordination with finance.
Maintain and update leaderships finance tracker.
Upload and manage content on YouTube including transcription and timestamps.
Manage email campaigns by updating weekly topics and supporting scheduled automation.
Monitor and moderate community interactions (Facebook Group).
Collaborative fast-paced team environment
Requires flexibility and initiative in managing multiple tasks across departments
Be flexible and proactive in taking on additional tasks that may fall outside your original job scope when needed.
Requirements
Strong communication skills both written and verbal with a high level of professionalism.
Prior experience in admin support project coordination or a similar client-facing role.
Knowledge with GoHighLevel (GHL) platform is a must
Comfortable with remote communication tools like Slack Zoom and Google Workspace.
Able to multitask and handle competing priorities independently.
High attention to detail and accuracy.
Proactive and resourceful with a willingness to go the extra mile for both internal teams and clients.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Strong communication skills both written and verbal with a high level of professionalism. Prior experience in admin support, project coordination, or a similar client-facing role. Knowledge with GoHighLevel (GHL) platform is a must Comfortable with remote communication tools like Slack, Zoom, and Google Workspace. Able to multitask and handle competing priorities independently. High attention to detail and accuracy. Proactive and resourceful, with a willingness to go the extra mile for both internal teams and clients. Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring ZR_24398_JOB
Employment Type
Full Time
