Human Resources & Operations Manager
Human Resources & Operations Manager
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Job Description
About MyTravaly:
MyTravaly is a global travel technology company connecting hoteliers and travelers through a powerful platform that enables seamless property management hassle-free bookings and transparent transactions. With a growing presence in India and beyond we re expanding our operations in Dibrugarh to support our vision of empowering 10000 hosts and over a million travelers worldwide.
Role Overview:
As the HR & Operations Manager at MyTravaly s Dibrugarh office you will lead the HR function and manage day-to-day office operations. You will ensure effective people management streamlined operations and smooth coordination between teams such as Growth Managers Key Account Managers and Customer Support. This role requires someone with strong interpersonal skills attention to detail and the ability to handle operational challenges with a solution-driven approach.
Key Responsibilities:
Human Resources:
Oversee end-to-end HR operations: recruitment onboarding payroll attendance and leave management.
Manage employee engagement grievance resolution and retention strategies.
Conduct quarterly and annual appraisals including 360-degree feedback.
Maintain employee records and ensure HR documentation compliance.
Organize training and development sessions for staff.
Coordinate with the central HR team for policy implementation.
Operations:
Supervise day-to-day office administration and ensure smooth team functioning.
Monitor task execution across departments (Sales Support Account Managers).
Ensure timely reporting performance tracking and KPI alignment.
Act as a liaison between the Dibrugarh branch and the corporate office.
Oversee petty cash handling local procurement and vendor coordination.
Maintain office infrastructure and ensure workplace discipline.
Requirements
Requirements:
Bachelors/Master s degree in HR Business Administration or related field.
3 6 years of proven experience in HR and operations management.
Experience in handling cross-functional teams preferably in startups or tech companies.
Proficiency in MS Office and HR software/tools.
Strong communication leadership and organizational skills.
Fluent in English Hindi and preferably Assamese.
Preferred Attributes:
Problem-solving mindset with a hands-on approach.
Ability to multitask and work in a fast-paced environment.
Understanding of local labor laws and compliance.
Startup experience is a strong plus.
Benefits
What We Offer:
Opportunity to grow within a fast-scaling global travel tech company.
Dynamic work culture and collaborative team.
Competitive salary and performance-based bonuses.
Chance to make an impact at the regional level with national visibility.
Sales & Negotiation Skills: Proven track record of closing deals and achieving revenue targets. Hospitality Technology Knowledge: Understanding of PMS, CM, and direct booking systems. Networking & Relationship Building: Strong connections within the hospitality industry. Analytical Thinking: Ability to analyze data and market trends to optimize performance. Communication Skills: Excellent written and verbal communication in English (Additional languages are a plus). Project Management: Ability to manage multiple hotel listings and revenue growth initiatives simultaneously.
Education
Higher secondary/Graduation / Post Graduation
Employment Type
Full Time
