Sales Support & Contract Administrator
Sales Support & Contract Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Your key responsibilities will be:
- You support the sales team in gaining a higher conversion rate by completing administrative tasks and duties on their behalf such as maintenance of the in-house CRM Tool
- Contract Administration: You provide support on areas such as contract administration and management claims management and if required on arbitration and legal proceedings; You ensure that obligations towards the customers / partners are respected and complied
- You establish and maintain excellent client relationships while keeping up to date contact persons and customers via direct representation telephone and other means of communication
- You influence and share value preposition of the Doka products and services and how they compare with the competition so that product presentations can be delivered effectively and skilfully
- Customer service and satisfaction: You respond to enquiries for sales business received by whatever means and converting these enquires into orders
- Credit Management: You are responsible to support the sales team on credit interactions with the customer and ensuring payment is received in full.
- CRM Tool : You are hands-on and ensure data quality in the CRM tool (e.g budgets) for Malaysia; You take an active part to use market intelligence tools to review and screen potential target projects
- Marketing: You have to support the coordination of all marketing activities in Malaysia. Maintains up-to-date awareness of company activities industry trends and government regulations.
- Sales Meetings: You prepare for sales meetings workshops and lead the coordination of team events and activities
- Online Complaint Management Tool : You capturing complaints in online complaint management tools
- And any other tasks assigned
Qualifications :
Professional Requirements:
- at least a Diploma in Law and/or Engineering and/or Business/Sales Management and/or Quantity survey
- Some initial experience in Sales Support/Coordination and/or Contract Administration & Management within a robust MNC environment in Malaysia ideally gained from an industry supplying the construction sector
- Tech-Savvy with certain Sales & CRM Tools; Very good skilled with Microsoft Office in particular proficient in MS Excel
- Strong interpersonal communication organization follow-up and negotiation skills and a strong numerical aptitude
- Team oriented positive attitude and personal effectiveness and credibility
- Outstanding written and verbal English skills
- Ability to speak mandarin is an advantage
- Preferred Skills and Background:
- Financial understanding/business acumen (Margin Drivers Discount Policy Pricing Strategies ) advantageous
- Experience in FIDIC contract
- Project Management Professional (PMP) certification
- Required Attributes and Motivation:
- Excellent detail orientation
- Excellent organization skills
- Ability to assert self and influence another to your point of view
- Ability to understands an issue and come up with novel solutions
Additional Information :
We offer a fulltime position with flexible working hours from Monday to Friday we have full medical and insurance coverage with dental optical medical checkup benefits and trainings and work with a diverse group of colleagues.
Apply now!
Lets form the future together. Be part of it!
For internal candidates please send in your CV detailing your roles and responsibilities.
You are also required to notify your manager and HR regarding your interest before you apply to this position.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
