Associate Director
Associate Director
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Job Description
In this Strategic Leadership Role you will be part of a leadership team responsible for end-to-end Delivery for the Analytics & Activation Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success A&A regional leader. Key responsibilities encompass delivering with excellence while maintaining delivery standards driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution.
Core Responsibilities
- Leading client engagement and delivery for the Route to Market solution that work directly with CPG manufacturer teams advising on effective Route to Market strategies and tactics to drive improved business performance. This position is responsible for providing route to market analytic leadership and building strong relationships across NielsenIQ clients. This includes leveraging business experience along with demonstrating expert-level knowledge of NielsenIQ RMS to make strategic recommendations that drive ROI.
- Conduct distribution analyses and identify go to market strategy evaluations to develop insights that drive Annual Strategic Planning Quarterly Account Planning and Joint Business Planning with clients
- Client ownership of assigned accounts strengthening relationships through a deep understanding of clients issues and providing value-add expertise in route to market
- Support the Regional Customer Success lead in designing the practice area organization balancing methodological language and technical needs
- Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets
- Coordinate and drive cross-training programs in order to maximize solution and delivery excellence expertise and staffing flexibility
- Set and measure a high level of delivery standards driving client satisfaction
- Contribute to meet APAC revenue targets by supporting repeat sales and timely deliverables
- Coordinate and support with regional Sales partners on client and project revenue growth retention and profitability
- Represent Customer Success at key client meetings Top-To-Top meetings and key engagements as relevant
- Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices
- Target reductions in cycle time across ad hoc methods
- Drive high level employee engagement and retention
- Foster a culture of continuous improvement and accountability to drive organizational efficiency
- Key stakeholder in providing input into product and toolkit roadmap representing regional needs for the practice area
- Support/enable industry and thought leadership efforts
Qualifications :
- Proven track record in Analytics Consultancy/ Market Research leadership roles
- Expertise in (application of) Analytics & Activation Solutions preferred
- Proven leader of high performing teams
- Bachelors Degree required Masters preferred or equivalent experience
- Knowledge in sales processes in CPG companies customers modern and traditional market
- Good knowledge of NielsenIQ products services and data preferred
- Strong analytical skills
- Proven sales acumen
Skillsets
- Strong sense of urgency and accountability to drive client outcomes
- Proven experience in leading a team managing people and developing talent
- Able to work collaboratively with internal & external teams
- Capable to maintain positive client relationships in complex situations & resolve client issues
- Strong logic deductive reasoning problem-solving and critical thinking skills
- Skilled & polished communicator including client presentations
- Able to synthesize data & simplify findings to solve client business issues
- Strong project management skills and ability to manage multiple priorities
- Experience using large data sets to finding insights and make recommendations
- High say-do ratio
- Experience in driving organizational transformation is a plus
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
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Employment Type :
Full-time
Employment Type
Full-time
