National Manager, CYF Carer Experience. Permanent Full Time - Location Flexible
National Manager, CYF Carer Experience. Permanent Full Time - Location Flexible
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
National Manager Carer Experience
About the organisation
At Life Without Barriers were all about creating safe supportive environments where children and young people can thrive. Every day we work closely with families carers and communities to help shape brighter futures.
Were a leading social purpose organisation with 8000 staff across 500 communities nationwide. From supporting children and families to empowering people with disability mental health or those seeking refuge were here to break down barriers and build better lives.
Ready to make a real impact Join us.
About the role
We are looking for a strategic and innovative leader to step into the role of National Manager Carer Experience. In this pivotal position youll drive the implementation of our Carer Strategy lead a high-performing team and enhance the systems that attract support and retain our incredible carers in our Family Based Care Services.
Youll oversee the Carer Experience Team and Central Carer Enquiry Team working closely with service delivery and corporate teams nationally to champion initiatives that strengthen carer engagement from peer support and carer events to cutting-edge tech solutions.
As part of our Child Youth & Family senior leadership team youll need to be engaging forward-thinking and ready to influence and make an impact across the organisation.
This role can be based from any of our LWB offices nationally with a hybrid working style we encourage a positive work/life balance for our employees.
About you
Youre an experienced leader with a background in human or social services volunteer engagement or talent acquisition. Youre creative collaborative and skilled at driving recruitment retention and engagement strategies that make a real impact. You thrive in dynamic environments build strong relationships and bring a culturally sensitive approach to your work.
Experience:
- Degree in Social Work Social Science Psychology or Human Services or other related field
- Significant experience in human services volunteer management or recruitment and retention
- A creative approach to marketing and communications with a focus on engagement strategies
- Strong leadership skills and the ability to influence and drive organisation-wide initiatives
- Proven ability to foster collaborative relationships across internal and external stakeholders
- A progressive mindset with confidence in using technology to enhance systems and experiences
- Culturally respectful practice and a commitment to reconciliation.
Benefits
- Salary reflective of the importance of this role
- Generous salary packaging options
- Benefits include monthly RDO and hybrid work environment
- Be part of an organisation that champions diversity inclusivity and equality
- Discounted private health insurance plus other discounts/benefits through our salary packaging team at Maxxia
- Fitness passport (a discounted health and fitness pass for multiple gyms nationally)
How to Apply
Include your resume and cover letter in one document click Apply and follow the prompts. For any enquiries relating to the position contact
Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit for information on our access and inclusion work and how to contact us directly.
Applications close Wednesday 2nd of July
Successful candidates will be required to clear probity checks including National Criminal History Record Check and relevant state-based child protection checks.
Required Experience:
Manager
Employment Type
Full-Time
