Store Key Holder
Store Key Holder
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
General Overview:
Designed in Canada and founded in 1980 our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy Tilley balances form with function and style with innovation. We give historic classics a modern spin.
This is the part-time Sales Associate role who will be responsible for opening and closing the store and acting as a Key Holder.
Sales Associate Key Holder is responsible for driving store sales and creating an outstanding customer experience for our guests. Our associates are dynamic individuals who are not only interested in retail and fashion but also enjoy challenges and share a commitment to a more sustainable future.
Responsibilities
Responsible for driving results and enhancing the customer experience by maintaining a neat clean and safe working environment and meeting corporate productivity standards.
Sales Associates will engage with customers and assess customer needs to ensure appropriate service is provided.
Displays a Customer is the priority mindset at all times.
Consistently treats all customers and colleagues with respect and contributes to a positive work environment.
Promotes a safe working and shopping environment to maximize the customer shopping experience.
Upholds all company policies as outlined in the store policy and procedure including the Handbook and the Sales and Training Manual
Responsible for positively contributing to a customers shopping experience through knowledgeable friendly and efficient service and maintaining store and personal appearance standards.
Greet and acknowledge all customers on the sales floor.
Provide assistance to customers by answering merchandise-related questions.
Follow all safety procedures.
Observe and monitor for loss prevention and advise management of any unusual internal or external activities. Proactively establish and maintain effective working team relationships with all support departments.
Operate point-of-sale as directed by store management.
Required Experience and Qualifications
Effectively communicate with customers and store personnel
Ability to demonstrate strong customer-focused service on and off the sales floor
Experience with understanding retail operation concepts such as maintaining store standards cash handling and merchandise presentation.
Open availability and flexibility to work evenings weekends store openings and closings to meet the needs of the business including one weekend day and two closing shifts per week
Demonstrate ability to interact and cooperate with all company employees
Solve problems creatively and demonstrate high levels of integrity
Ability to receive feedback and take action where appropriate
Ability to follow written and verbal instructions and meet deadlines on tasks/projects
We thank all the applicants for their interest. However only selected candidates will be contacted for interviews by the hiring team.
Employment Type
Part-Time
Key Skills
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