Supervisor, Quality Systems

We are hiring a Supervisor Quality Systems in our Smithfield NC plant. Relocation Assistance Available!

What Youll Do

• Supervise and lead a team of quality assurance technicians providing guidance training and support to ensure the highest level of quality in all aspects of production.
• Implement and maintain the quality management system in accordance with ISO 9001:2015
• Develop review and update quality procedures and documentation.
• Conduct regular audits to identify and address quality issues ensuring corrective actions are issued and completed in a timely manner.
• Collaborate with cross-functional team including procurement engineering and manufacturing to address quality concerns.
• Utilizes problem solving methodologies such as PDCA SWOT Fishbone Pareto 8D A3 5Why etc. to define the problem determine root cause and put in place solutions to correct and prevent the quality issues.
• Will also mentor the quality team members with use of these tools.
• Monitor and analyze quality data to identify trends and areas for improvement providing recommendations and implementing necessary actions.
• Support customer audits and inquiries addressing any quality-related concerns and providing necessary documentation and evidence.
• Oversee and develop the following Quality Assurance Functions:
  • Overall Management and Development of the QMS
  • Document Control and updating Quality Procedures as needed.
  • Internal Control Plans
  • CAPA Process
  • FAI Inspections Inspection Setups
  • Manages Internal and External Audits completes Process Audits
  • Management of the FAI inspection process
  • Management of the calibration process and gauge surveillance system
  • Warranty claims dispositioning process
  • Internal and External defect PPM
  • Extrusion Inspection Process.

What Youll Bring

• 10 years of quality inspection experience.
• Excellent organizational skills
• Strong problem-solving skills - (Experience using lean six sigma problem solving methodologies is a plus).
• Proficient in using measuring tools consisting of calipers height gages radius gages micrometers scales surface plates compression/tension load testing profilometer hardness testing equipment (Rockwell Brinell Webster durometer etc.) depth gages thread gauges pin/plug gages etc. to train and mentor staff.
• Ability to read blueprints and drawings. Good working knowledge of GD&T.
• Good computer skills with proficiency in the use of Microsoft Word Excel and outlook.
• Must be able to speak and write English fluently
• Excellent communications skills with the ability to work professionally with shop personnel customer service and office personnel.

At Dover Fueling Solutions (DFS) we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do but what really fuels us is our people. Theyre the heart of our company. As an employee our promise to you is that youll work on new and innovative products and solutions be mentored by managers and teammates who are collaborative caring and act with integrity and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects both locally and globally will challenge you and allow you to pursue different and rewarding career paths.

DFS is part of a legacy of leadership that spans back generations made up of some of the most trusted leading-edge brands in the industry. As part of Dover Corporation and with our talented innovative outstanding people we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment including clean energy solutions systems and payment automatic tank gauging and wet stock-management solutions DFS comprises the product brands of Wayne Fueling Systems OPW Fuel Management Systems ClearView Tokheim ProGauge Fairbanks LIQAL AvaLAN and Bulloch Technologies. Headquartered in Austin TX DFS has a significant technology development and manufacturing presence worldwide including facilities in Brazil China India Italy Poland the Netherlands the United Kingdom and the United States.

#LI-GP1

Work Arrangement : Onsite

We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates education/training the positions location and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race colour religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know. Likewise if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contactfor assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

This position may be located in:Americas : United States : North Carolina : Smithfield

Job Function : Quality & Continous Improvement