Head of Supply Chain, Amazon Key

At Amazon Key our mission is to empower our customers both businesses and consumers to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team were inventing new devices software and services to solve critical access challenges for our customers.
Were seeking an experienced Head of Supply Chain to lead and scale our end-to-end supply chain operations including team leadership contract manufacturing policy and performance management international logistics compliance sales and operations effectiveness planning cost optimization and technology-driven process improvements. Youll collaborate closely with cross-functional teams such as Sales Operations Finance Manufacturing Legal Trade Compliance and Global Logistics to drive alignment and seamless execution of supply chain plans that support Amazon Keys growth.

Key job responsibilities
1. Lead and Develop the Supply Chain Team: Coach grow and support a high-performing supply chain organization. Foster a learning culture provide flexible team coverage during extended absences and build scalable mechanisms aligned with industry best practices.
2. Drive Supply Chain Policy and Performance Excellence: Build and continuously evolve policies across inventory manufacturing logistics and planning. Implement performance metrics and KPIs to monitor and improve team and process efficiency in line with Keys strategic goals.
3. Own Contract Manufacturing Strategy: Lead contract manufacturer (CM) engagement and strategy. Define scalable processes to manage material commitments reduce liability exposure and ensure reliable quality-focused production support.
4. Influence Materials Planning Strategy: Collaborate with materials and planning experts to shape effective materials planning strategies that support Amazon Key programs. Ensure alignment across BOM readiness supplier commitments and material availability to enable successful program execution and scalability.
5. Integrate Product Lifecycle Management with Supply Chain: Serve as a subject matter expert on Product Lifecycle Management (PLM) systems and workflows. Ensure seamless coordination between supply chain product development and engineering teams to enable smooth transitions across product phases.
6. Deliver Forecasting and Planning Leadership: Own supply demand and manufacturing planning processes. Build data-driven planning mechanisms that support short- mid- and long-term visibility across global programs.
7. Manage Field Supply Chain Operations: Drive inventory deployment and outbound planning for field operations and installations. Build alignment across supply chain install operations and customer delivery functions to ensure exceptional customer experiences.
8. Enable Global Expansion and Compliance: Partner with Global Logistics Trade Compliance Tax and Accounting teams to define and implement compliant efficient shipping and warehousing strategies for international growth.
9. Implement Tools and Process Automation: Identify and deploy tools systems and reporting solutions that reduce manual effort and increase predictability. Create scalable infrastructure to support future business growth.
10. Lead Cost Optimization and Change Initiatives: Identify and deliver cost savings in shipping materials and inventory. Champion change management efforts to replace legacy practices with scalable future-ready supply chain systems and behaviors.
11. Shape and Execute Supply Chain Strategy: Represent the supply chain function in business planning and program launch discussions. Translate high-level business needs into strategic supply chain roadmaps and lead implementation with cross-functional alignment.

- Bachelors degree
- 7 years of supply chain experience
- 5 years of team management experience
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of cross functional project delivery experience
- 5 years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience working with contract manufacturers international logistics teams trade compliance legal and multi-functional global teams.

- Experience managing analyzing and communicating results to senior leadership
- Masters degree
- 7 years of team management experience
- 10 years of progressive supply chain management experience preferably in a fast-growing or innovative environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.