PSERS Retirement Representative Trainee
PSERS Retirement Representative Trainee
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$ 51971 - 79061
1 Vacancy
Job Description
THE POSITION
The Public School Employees Retirement System (PSERS) Retirement Representative Trainee is responsible for learning the elements necessary to become a Retirement Representative which will enable staff to explain counsel and facilitate the employee benefits program of PSERS with members and school districts throughout the Commonwealth.
This position is in Ebensburg Cambria County Pennsylvania for which the incumbent must maintain permanent Commonwealth residency. The employer will not pay for relocation housing or travel expenses. Teleworking from within Pennsylvania is optional for this position with an occasional need to report to the Ebensburg office.DESCRIPTION OF WORK
After successful completion of one year training the PSERS Retirement Representative Trainee will be promoted to PSERS Retirement Representative.
As a member of the PSERS call center you will assist with a high volume of member calls and email inquiries regarding a variety of retirement questions and issues related to accounts or benefits.
You will also schedule coordinate assist with and conduct retirement seminars and educational presentations both virtually and in-person for professional and support personnel online and in individual school districts intermediate units and related organizations. This includes preparing proper notification for employers and members as well as traveling for these engagements.
Your responsibilities will involve counseling members in a small group or on an individual basis both virtually and in person to assist them with retirement related decisions. This includes explaining retirement details assisting members in the completion of the retirement application and gathering member information for individual counseling sessions. You will also assist with manual calculations and prepare information to generate retirement estimates scan and input data from incoming documents and review the accuracy of data submitted on forms.
A teamwork mindset and a positive attitude are essential as you will collaborate with other PSERS staff to identify training needs and assists in the development of training as well as participate in bureau trainings to maintain knowledge of agency and legislative changes. Take the first step on your next career path apply today and train with us!
Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:30 AM to 5:00 PM Monday - Friday with 60-minute lunch.
- Travel is required for this position. Travel may be required for training in performance of regular duties or to assist workloads in PSERS regional offices across the Commonwealth.
- Telework:You may have the opportunity to work from home (telework) part-time. In order to telework you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework you will have the option to report to the headquarters office in Ebensburg.
- Salary:In some cases the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Four years of staff support experience assisting with human resources administration financial management or public relations work in a pension or retirement system or a related occupational area; or
- A bachelors degree in communications human resources business administration business management psychology labor relations or a related area; or
- An equivalent combination of experience and training.
- Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements follow the link and click on Residency.
- You must be able to perform essential job functions.
How to Apply:
- Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to and click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application including all supplemental questions serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Required Experience:
Intern
Employment Type
Full-Time
