People Operations Coordinator (Bilingual)
People Operations Coordinator (Bilingual)
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Job Description
About the team
Join our People Operations team and play a vital role in creating exceptional employee experiences. As a Bilingual People Operations Coordinator you will be central to our HR operations supporting our team through onboarding data management and addressing employee inquiries. This role involves ensuring accurate and timely onboarding processes maintaining employee data in the HRIS (Workday) and providing exceptional service to employees regarding People-related inquiries. You will also support various People Ops projects and contribute to improving processes and procedures within the employee lifecycle. This position offers an opportunity to learn and grow in the HR field within a collaborative and supportive environment.
Please Note: High fluency in French and English is required as this role supports employee populations in both Toronto and Paris. One interview will be conducted entirely in French to assess language proficiency.
What Youll Do
Coordinate New Hire Orientation logistics and materials
Ensure all aspects of onboarding are completed accurately and timely including pre-start communication with new hires
Conduct right-to-work checks and maintain work authorization forms
Manage and update employee data in the HRIS system (Workday) and ensure data accuracy
Maintain records for all workers
Perform data entry and data audits
Provide employees with exceptional service regarding all People-related inquiries through resolution accountability aiming for a response time of within 24 hours
Perform operational tasks as needed such as transactional processing and contract amendments
Document implement and work to improve processes procedures and programs relating to the employee lifecycle
Collaborate with the People Business Partner and/or Talent Acquisition Partner to support relocation requests
Support a variety of projects in partnership with the cross-functional People Ops team
Your profile
Bilingual proficiency in French and English ability to communicate effectively in both languages including speaking reading and writing to support diverse clients and collaborate across teams.
Bachelors degree in Human Resources Business Administration or a related field is preferred
1 years of experience in a human resources administrative or customer service role OR equivalent relevant internship experience
Excellent customer service skills with a desire to provide helpful and timely support to employees
Strong verbal and written communication skills with the ability to communicate clearly and professionally
Strong organizational skills and attention to detail with the ability to manage multiple tasks
Basic proficiency with Google Suite and MS Office Suite applications
Excellent interpersonal skills and the ability to build positive relationships with team members and across departments
Self-motivated attitude with a collaborative spirit; a team player who is willing to learn and contribute
Bonus if you have
Experience with HRIS systems (e.g. Workday) or other database management is a plus
Familiarity with basic HR concepts and practices (e.g. onboarding employee data management) is desirable
Interest in learning about the employee lifecycle and HR processes
Willingness to learn about cloud-based human resources applications (e.g. Workday Lattice Navex Culture Amp)
Interest in learning about US Canada & Australia employment laws/regulations
For this role the target base salary range in Toronto is $44000 - $55000 annually. This role is also eligible for equity and general our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range individual pay is determined by objective factors assessed during the application and interview process such as job-related skills experience and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule Turists will be expected to work in the office 3 days per week on Mondays Wednesdays and Fridays. Your recruiter can share more information about the various in-office perks Turo offers.
#LI-LT1
#LI-Hybrid
Benefits
Competitive salary equity benefits and perks for all full-time employees
Employer-paid medical dental and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays volunteer time off and parental leave
For those who are in the office full-time or hybrid we have in-office lunch office snacks and fun activities
We are committed to building a diverse team. If you are from a background thats underrepresented in tech wed love to meet you.
Aside from an award winning work environment and the opportunity to be part of the worlds largest car sharing marketplace we are also growing the team quickly - join us! Even if you dont meet every qualification we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
About Turo
Turo is the worlds largest car sharing marketplace where you can book the perfect car for wherever youre going from a vibrant community of trusted hosts across the US UK Canada Australia and France. Whether youre flying in from afar or looking for a car down the street searching for a rugged truck or something smooth and swanky Turo puts you in the drivers seat of an extraordinary selection of cars shared by local hosts.
Discover Turo at the App Store and Google Play and check out our blog Field Notes.
Read more about the Turo culture according to Turo CEO Andre Haddad.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
We welcome candidates with physical mental and/or neurological disabilities. If you require assistance applying for an open position or need accommodation during the recruiting process due to a disability please submit a request to People Operations by emailing
Required Experience:
IC
Employment Type
Full-Time
