Commercial Account Manager
Commercial Account Manager
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Job Description
Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry were inspired by the opportunities to innovate and break boundaries. Were proud to play a part in protecting the worlds democracies. And were committed to putting sustainability at the centre of everything we do opening up and protecting our planet. With over 16000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the worlds aircraft and engine manufacturers and achieved sales of 3.35 2023. There are no limits to where you can take your career.
Job Summary
Its great to know youre making a difference to the future of aviation! Whatever part you play youll be helping us deliver operational excellence to our customers.
At our GKN Filton site we specialise in the design and manufacture of large complex structural wing assemblies detailed metallic components and wing systems for a combination of both civil and military aircraft.
Powered by state-of-the-art facilities and a highly skilled workforce we are shaping the future of aerospace with components engineered for strength efficiency and sustainability. Every product we create pushes the boundaries of performance helping to drive aviation forward.
We are actively seeking a Commercial Account Manager to be the voice of the customer within our this role you will ensure customer needs are met while aligning with our commercial strategy. Youll be instrumental in managing customer relationships resolving disputes and optimizing contract performanceall while contributing to business growth and profitability.
Are you a dynamic and customer-focused professional with a passion for building strong relationships and driving business success Do you have experience in customer relationship management and contract negotiation If so we want to hear from you!
Please note this role is based on site based in Bristol.
How Youll Contribute
As a customer account manager you own the contract and are the interface between the site and the customer. You will be engaged across the business in key processes such as relationship management demand management contractual change management leading minor changes and bids as well as rate readiness.
- Customer Relationship Management Lead site-specific customer meetings resolve first-line disputes and champion the customers voice.
- Demand & Order Management Align customer demand with business operations ensuring smooth order execution.
- Contract & Commercial Management Oversee contractual obligations cash management and compliance while managing commercial risks and opportunities.
- Change Management Implement contract updates and manage minor modification claims.
- Financial & Business Modelling Support pricing strategies bid proposals and commercial planning.
What Youll Bring
To help us make a difference youll bring your passion and expertise/ talent for what you do along with the following skills experience qualifications and attributes:
Essential:
- Customer Champion A proven track record in customer relationship management contract negotiation and demand forecasting ensuring seamless communication and business success.
- Negotiation skills with the ability to influence and collaborate with multiple stakeholders both internally and externally.
- Exceptional communication and interpersonal skills with the ability to build relationships resolve conflicts and clearly articulate business needs.
- Analytical skills to interpret financial data involvement in bids and proposals and support budgeting decisions that drive profitability.
Desirable:
- A qualification in Business Studies is a plus but if you have hands-on experience in a customer-facing or programme management role wed love to hear from you! Your ability to navigate commercial landscapes and drive customer success is what truly matters.
What Well Offer
Once youre on board youll get the following perks and benefits:
- Competitive salary dependent on experience
- Up to 15% Bonus paid annuallybased on personal and company performance
- Industry Leading Pension Scheme well match your contributions up to 8% on a 1 : 1.5 basis
- Life Assurance 8 x salary
- 25 days holiday bank holidays
- Flexible working hours
- Income protection
- Shopping discounts
- Cycle To Work Scheme
- Employee Assistance Programme
- Virtual GP Clinic for you and immediate family
- A collaborative dynamic working environment
As well as a competitive package well offer you a world of opportunity. We want to see your career fly! Well support your career progression by providing you with learning and development opportunities. Thats the beauty of being part of a global business once youre on board you never know where you career journey may take you!
Well offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry who knows how far you can go
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity inclusion and belonging and by living our five powerful principles weve created a culture where everyone feels welcome to contribute. Its a culture that won us The Best Workplace Culture Award. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
Were also committed to providing an accessible recruitment process so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We arethe place where human dreams plus humanendeavour shape the future of aerospace innovation and technology.
Required Experience:
Manager
Employment Type
Full Time
