Exchange Advisor

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

Reporting to the Associate Director International Programs the incumbent will provide advanced level support to the Smith exchange and international programs coordinating their efforts with other team members in the Centre for International Management (CIM). Representing Smith School of Business the incumbent will be the primary contact and resource person for students faculty and administrators both internal and external to the School on all issues pertaining to exchange and international programs. In addition the incumbent will be expected to coordinate with other CIM team members to ensure service levels remain consistently high for exchange and current and emerging international programs. The incumbent will also act independently in the absence of Senior Management in accordance with the CIM policies and procedures.

This position provides academic advice to students including degree requirements degree planning course selection graduation eligibility and academic integrity and/or consideration. This position provides subject matter expertise to students on knowledge of academic regulations accommodations and appeal options. This position develops recommends and implements program recruitment strategy including marketing messages publications and promotions. This position also plans organizes and attends large events including for recruitment events and information and training sessions.

Job Description

What you will do

• Provides academic advice to students including degree requirements degree planning course selection graduation eligibility and academic integrity and/or consideration.


• Provides subject matter expertise to students on knowledge of academic regulations accommodations and appeal options.


• Plans organizes and attends large events including for recruitment events and information and training sessions.


• Participates as a member of various committees including providing feedback and conveying important information about student concerns and best practices.


• Develops recommends and implements program recruitment strategy including marketing messages publications and promotions.


• Provides referrals to additional resources.


• Monitors academic progress requirements including tracking academic records transfer credits and facilitating individual student study plans.


• Other duties as required in support of the department and/or unit.

• Masters Degree or equivalent.

• More than 5 years of experience.
• Experience advising students considered an asset.


• Experience working at a post-secondary education institution considered an asset.


• Knowledge of relevant mental health programs considered an asset.


• Experience working with diverse populations/equity deserving groups considered an asset.

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
• Provide effective consultation and advice on non-straightforward and/or complex issues.


• Interaction with others requires interpersonal skills and the ability to understand and influence.


• Adapt messages to meet the different needs of different audiences.


• Builds relationships trust and credibility.


• Prioritize and distribute work to deliver objectives on time and to the highest standard.


• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.


• Actively participate in project team meetings and develop individual and unit project plans.


• Lead procedural or technological change within a unit.


• Identify opportunities to improve the effectiveness and efficiency of work processes.


• Seek information and input to fully understand the cause of problems.


• Appropriately assesses risks before making a decision.


• Contribute to the creation and evaluation of possible solutions.


• Take action to remove obstacles and address problems before they impact performance and results.


• Apply equity diversity accessibility inclusion and Indigenization considerations to decision making and planning.


• Promote a work environment that is free from sexual violence harassment and discrimination and the ability to show empathy for those who have experienced trauma.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI persons. In accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .