Data Centre Facility Manager, Data Center Engineering Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an energetic Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Area Manager is responsible for the overall operation and maintenance of all electrical mechanical and HVAC equipment within the data center. The Data Center Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot mission-critical data centre facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAC units centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment.

Physical Requirements:
Walk jobsites in uneven terrain
Work at heights and from ladders
Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl
Regularly lift and/or move up to 22 kilograms; and participate in group lifts for 23 kilogramsor more.
Carry objects weighing up to 22 kilograms for short distances
Work shifts longer than eight hours in duration.
Respond to off hour emergency calls.
Maintain balance and perform construction tasks while on a ladder
Coordinate body movements when using tools or equipment
Reach and stretch to position equipment and fixtures while maintaining balance
Bend or twist the body into unusual positions while working
Perform physical tasks all day without becoming overly tired
Use hands to manipulate small wires and objects
Apply muscular force quickly to objects and equipment
Push or pull heavy objects into position
Work in a noisy environment
Work at depths such as under raised floors

Key job responsibilities
* Oversee all aspects of the data centres critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
* Manage teams of 24x7 engineering technicians in all facets of their career
* Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion
* Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
* Effectively and efficiently manage the operations budget and expenditures
* Routinely operate as the afterhours on-call Data Centre Area Manager for the data centres in the region. This will include responding to any issues within the data centres and managing the investigation mitigation and recovery of the issue(s)

Hold or be able to attain an Australian Government Security Vetting Agency clearance (see Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

About the team
We are experiencing rapid growth therefore your onboarding will be dynamic in nature where you will gain diverse experience working in new and established AWS data centres.

These future Amazonians will rotate through various AWS locations to complete training as part of their onboarding to prepare for deployment in a data centre region. This training will be completed over a duration of 6-12 months. Once training is completed individuals will be relocated to the permanent location.

* An excellent understanding of the electrical and mechanical systems involved in critical Data Centre Operations including systems such as feeders Transformers Generators Switch gear UPS systems ATS units PDU units chillers pumps Air Handling units and Fan pack units
* Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development
* Ability to solve problems at their root stepping back to understand the broader context.
* Has a strong aptitude for trouble shooting and problem solving with the ability to maintain SLAs through the implementation of proactive issue detection and reporting.

* Advanced electrical or mechanical certifications (Bachelors degree or higher in a relevant engineering discipline is also acceptable)
* 5 years of experience working in data centers with an emphasis on building and equipment operation
* 3 years of experience in a management position with 5 or more direct reports

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.