Clinical Administrative Assistant- PT 0.73 FTE - AgeCare Valleyview

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Position Summary

This position is responsible for supporting the Director of Care through general administrative and resident care initiatives to support appropriate efficient organized and effective delivery of care within the nursing units. The Clinical Office Assistant works as a member of the care team collaborating on the delivery of resident care to inform and promote care improvement for the residents. They promote teamwork and a culture that demonstrates the guiding principles of AgeCare: Trust Respect Teamwork and Quality and encourages practices that respect resident family and staff rights individuality and diversity. This position is a 0.73FTE Monday to Friday 9:00am-3:00pm.

Value Based Work

All positions must work demonstrating AgeCares values of Trust Respect Quality and Teamwork. AgeCare is committed to providing a respectful environment and we believe that when we work together and live our values we honour our rights and responsibilities.

Core Outcomes

1. Clerical & Administrative for Director of Care

Provides accurate and efficient word processing data entry correspondence and file management of confidential and sensitive information with internal and external sources as required.

Documents distributes and verifies a variety of reports and correspondence relating to reporting to designated Health authorities as directed by Director of Care

Ensures escalation of information as appropriate to Director of Care

Assists in the monitoring of staff performance appraisal scheduling and documentation.

Attends and documents various meeting minutes as requested by Director of Care

Supports accurate and efficient electronic record information in Point Click Care

Supports maintaining of electronic documents for the Care Team

As requested will assist in surveys audits and reports

for Nursing Units

Prepares new resident charts as required

. Supports 24-hour report collection storage and follow-up as required including census reporting.

Ensures monthly reports are compiled for reporting.

Supports Resident Care Manager in resident admission planning discharge/transfer notification and reporting.

Supports audit/data gathering when required.

Ensure appropriate and accurate filing of resident charts where needed.

Supports unit specific information gathering and reporting. May include (but not limited to) spreadsheets resident and department lists records of admission discharges death and transfers nursing manual updates statistics etc.

Provides general administration support to Care Management team as directed on an as needed basis.

2. Leadership/Communication on the Nursing Team Promotes a positive work environment by

Respects others opinions judgments abilities.

Uses proper channels of communication..

Manages conflict effectively.

Demonstrates flexibility and reliability

. Treats other team members residents and families with respect and dignity

Maintains confidentiality for all residents and staff.

Recognizes when to seek assistance.

Participates actively in meeting and carries out assigned responsibilities.

Takes and makes telephone calls/messages.

Collaboration with the Multi-disciplinary Team

Communicates all relevant information to support resident care delivery.

Provides support where required and appropriate.

Will be required to assist on various routine and ad hoc projects and initiatives

3. Resident & Staff Safety

Performs all duties in a manner in which resident and staff safety is the focus. Reports any unsafe activities that may cause harm or injury to a resident or staff.

Observes reports and corrects (where appropriate) any unsafe behavior demonstrated by residents or staff.

Promotes health and safety awareness to ensure safe work practices are followed.

Attends relevant In-service Education and demonstrate learned knowledge in daily and ad-hoc duties.

Qualifications Education and Experience

Minimum of two years of experience working on a unit in a medical/health care environment is considered an asset.

Unit Clerk Medical Office Assistant or HCA certificate or deemed competency is required.

Proficient in Microsoft Office (Word Excel and Outlook)

Physical Demands

Light classification according to Canadian Classification and Dictionary of Occupations

Lifting 20 lbs maximum

Frequent lifting and/or carrying up to 10 lbs.

Requires significant amount of walking and standing

Health and Safety Risks

Physical

o Repetitive strain injuries

o Desk work/computer work

Chemical

o Working with WHMIS and Control products

Biological

o Exposure to illness seen in communal living environment (influenza colds GI)

Environmental

o Slippery floors working alone situations

Radiation

o None

Occupational Health and Safety Responsibilities

Is responsible for own health and safety by complying with all policies and procedures.

Attends health and safety training and education sessions.

Reports all incidents injuries and illness to Supervisor immediately.

Reports all substandard practices conditions and potential hazards.

Works within the Occupational Health & Safety Legislation: specific job responsibilities daily identification of hazards and controls as required.

Complies with H&S documentation including Near Misses Safety Awareness Reports

Ensures equipment is maintained in good working order by using CMMS to notify maintenance that a repair is needed as well as using red tags to identify equipment that is out of service.

Uses and operates equipment in a safe and proper manner and for the intended purpose according to policies and procedures.

Being aware of the hazards associated with your role and participate in the Hazard ID review on an annual basis.

Refuses unsafe work.

If youre motivated by the privilege of serving our seniors with dignity respect and compassion come join us!