Senior Specialist, Products
Senior Specialist, Products
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Job Description
Job Title: Senior Specialist Products
Job Code: 24332
Job Location: Nashville TN
Schedule: 9/80 with Every Other Friday Off
Clearance: Must Have the Ability to Obtain and Maintain a DoD Security Clearance
Job Summary:
The Senior Specialist Products acts as our companys field representative at critical and highly sensitive base and remote locations including customer and supplier facilities. This vital role supports hardware and software installation as well as configuration and troubleshooting on complex integrated network systems. The Products Engineer supports regular special and integrated system test programs including scenario-based testing developmental testing (DT) and operational testing (OT) at company and customer locations. The Products Engineer is a Subject Matter Expert (SME) representing customer requirements in L3Harris ForceXs Agile/Scrum software development cycle and constantly maintains ForceXs exceptional reputation through positive customer interaction. The Senior Specialist Products is a highly skilled and experienced individual contributor working autonomously and on complex assignments to achieve operational targets which have a moderate impact on the overall achievement of results for the team.
Essential Functions:
This Products Engineer will support the Products division in multiple roles:
1) Act as the companysProducts Engineer at critical and highly sensitive base or remote/austere locations including customer and supplier facilities.
2) Support hardware and software installation configuration and troubleshooting on complex integrated network systems.
3) Support regular special and integrated system test programs including scenario-based testing developmental testing (DT) and operational testing (OT) at company and customer locations.
4) Act as a Subject Matter Expert (SME) representing customer requirements in L3 ForceXs Agile/Scrum software development cycle
5) Prepare and conduct training and business development presentations pertinent to company products and services
6) Support future business development by providing ground and flight demonstration support to partner companies and potential customers.
7) Will be on the road regularly supporting installations training and demos for multiple programs products and future business ventures.
Qualifications:
- Advanced knowledge of standard systems architecture
- Advanced knowledge of circuit boards processors chips electronic equipment and computer hardware and software including applications and programming
- Advanced knowledge of the practical application of engineering science and technology. This includes applying principles techniques and procedures to the design and production of company products
- Advanced knowledge of the real-world tactical applications of L3Harris ForceX products
- Ability to troubleshoot system problems to LRU (Line Replaceable Unit)
- Ability to creatively evaluate the appropriate actions and procedures to resolve operator issues
- Demonstrated ability to rapidly learn apply and communicate technical information on a variety of new software applications and hardware systems
- Ability to translate customer requirements into workable development tasks
- Ability to assist in the development of test cases to properly validate software features
- Ability to build positive lasting relationships with both customers and software development teams
- Demonstrated ability to operate independently proactively ensuring customer satisfaction and compliance with applicable regulations and norms
- Ability to travel up to 50% (20-25% expected) often on short notice including occasional OCONUS trips
Preferred Additional Skills:
- Bachelors degree with 6 years minimum prior of relevant work experience.
- Graduate Degree with minimum of 4 years of prior related experience or equivalent combination of education and work experience
- In lieu of a degree minimum of 10 years of prior related experienceor equivalent combination of education and work experience
- Holder of a Department of Defense Security Clearance (or ability to obtain one) required
- Holder of a FAA Class III or higher Flight Medical clearance (or the ability to pass one) required
- Two (2) or more years of experience troubleshooting technical and/or software products required
- One to three (1-3) years of full-time experience directly related to developing education and training programs for technical and/or software products strongly preferred
- Appropriate technology industry certifications such as CompTIAs A/Network/Security/Server Cisco CCNA/CCDA Microsoft MTA/MCSA etc. strongly preferred
- Experience as a Department of Defense Instructor/Evaluator strongly preferred
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Required Experience:
Senior IC
Employment Type
Full Time
