Vitality Personal Consultant
Vitality Personal Consultant
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Job Description
Until now VPCs have primarily been a reactive group helping individuals register who have reached out to John Hancock. Our opportunity as a team and for this role is to change to a proactive model that will require us to reach out to firms and clients to help them register for their vitality accounts and inform them of their benefits. This role will have a large opportunity to contribute to our companies mission of driving vitality registrations and engagement. This role will provide you the flexibility to work on a dynamic team that will offer lots of opportunity to grow the team and your career.
Position Responsibilities:
Provide expert customer service to both clients and agents.
Work with both firms and clients to register and deliver personalized one-on-one vitality support.
Proactively identify policies sold with assumed vitality status of silver or better but insured has not registered and help them register.
Help identify trends or issues you are running into with the registration process to help the organization provide updates.
Inform and present the benefits of the clients participating in the vitality program.
Required Qualifications:
3-5 years of customer service experience
Preferred Qualifications:
Bachelors Degree
An in-depth understanding of the John Hancock vitality program
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Boston MassachusettsWorking Arrangement
Salary range is expected to be between
$60375.00 USD - $100625.00 USDIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)Required Experience:
Contract
Employment Type
Full-Time
