Specialist - Blended Voice
Specialist - Blended Voice
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Core Requirements and Skills
To exercise due care and diligence
Uphold responsibilities for risk and business continuity practices within your role.
To comply with the regulatory regimes in which SS&C operates (Data Protection Financial Crime Prevention regulations and CASS)
To attend required training.
Ensure all activities are undertaken in accordance with procedures & controls and that any changes to activities implications are considered
To escalate issues or potential breaches to your Line Manager
To provide feedback with regards to the effectiveness of procedures controls and MI including contributing to the annual review of procedures.
Quality
All employees are accountable for the delivery of a Quality service that drives for excellence in all their work activities:
To be quality driven aiming for 100% accuracy and timeliness of delivery.
To provide a quality service and meet expectation of the customer (internal and external).
To review processes and practices within your role to propose change and improvement where individual and team performance are being affected.
To observe the standards of market business and personal conduct and demonstrate integrity in your execution of duties.
To communicate and promote the values of SS&C to reinforce and support a consistent level of quality
Ensure all SS&C policies and procedures are followed
Attending client meeting to explain processes
Prepare documentation for audit requests and attending meeting where required
Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
