Solutions Consultant (Firefly Services)

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The opportunity:

From the moment you wake up in the morning until you go to bed at night consider the media you consume the adverts you see the apps you use the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions every single one of those experiences was touched by an Adobe product.

We have a fantastic opportunity for a Solution Consultant to join our Digital Media based in Paris.

As a creative problem-solving leader from the Solutions Consulting team the Firefly (FF) Solution Consultant will have the chance to create solutions for the most valuable client problems. You will bring deep technical expertise to craft solutions and vision that pursue prospects most meaningful business problems.

Also partnering with cross functional resources such as Product Marketing Product Management and Engineering will allow you to be the voice of the field and drive innovation for Adobe. As part of this you will tailor sales plays use-cases and technical solutions which clearly articulate the context and technical value of the GenAI technologies in the customers daily work stream.

Depth of technical knowledge of Adobe solutions will be key to your success and value to the team.

Deep experience in partnering with sales to drive customer change and innovation is highly valued as well as professional experience in Digital Media solutions.

Additionally experience on the customer or agency side is an asset that would bring credibility to our sales process and most importantly our customers.

What youll do:

The Firefly (FF) Specialist Solution Consultant coordinates and manages all necessary pre-sales activities and resources that lead to the technical validation by the customer of a complex products/applications/solutions with GenAI technologies. Uses in-depth product knowledge to provide technical expertise through discovery sales presentations product demonstrations and implementation of proof of concepts. Assists the sales staff in assessing potential application of company solutions to meet the customer needs and coordinate the preparation of a detailed product specifications for the development and implementation of customers solution. This is a dynamic role that will allow the individual the freedom to tackle something new and exciting at each turn. This role will overlay in a variety of prioritized sales cycles and key opportunities and engage with various account teams and surrounding resources. The FF SC must be able to easily integrate into many different environments and team cultures and ultimately play the role that is best for the customer which may look slightly different with various engagements.

The FF SC will partner with the Adobe Account team as overlays aligning directly with the FF Product Specialist AEs to set the strategy vision and technical solution for GenAI opportunities using the tools in our Enterprise Customer Journey framework (ECJ) to maximize the customer benefits and establish a baseline for value realization.

• A FF SC drives the technical ecosystem to understand the customers needs match that to Adobe technology and communicate the value this solution will deliver to the customer.
• The FF SC will project manages the technical validation process which is a key stage of the sales cycle and coordinates key deliverables and programmatic artifacts to ensure perfect alignment with the customer in coordination with the account Solution Consultant.
• The FF SC will provide risk analysis updates and consult on other structural updates to the larger team/ecosystem.
• Architecture design discussions and Enterprise System design
• Ability to manage an extended team of business technical and process experts.
• Project confidence and competence project management capabilities.
• RFP/RFI process support
• Developpement and delivery of compelling product demonstrations proofs-of-concept (POCs) and technical presentations tailored to customer needs.
• Strong partnership with the Firefly Specialist Sales and Account Executive in account planning and strategy

What youll need to succeed:

• Must be able to discuss the benefits of some or all the solutions within the context of GenAI technologies build and present custom demos and integrations that take into account the customerss specificities and expectations. Perform advanced discovery and develop a vision which matches clients objectives and solves their business issues. Maintain an understanding of GenAI competitors especially strengths and weaknesses of competitor solutions.
• Develop & Maintain authoritative understanding of key industries applicable to the role (e.g. Media & Entertainment FSI High Tech Telecom Health Care Travel & Hospitality B2B) including key trends challenges and innovations.
• Ability to work cooperatively with clients delivery & implementation teams and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions.
• Excellent communication and presentation storytelling and technical solutioning skills in French and English.
• Drive discovery with both the client and Adobe team including whiteboarding ideation and design thinking capabilities.
• Demonstrated knowledge of the creative industry and its best practices.
• Demonstrated knowledge of marketing systems and their applications in business.
• Technical Skills Understanding of DX Marketing Cloud such as AEM is a strong plus.
• Demonstrated knowledge of Creative Cloud Tools: e.g. Photoshop and InDesign primarily; Experience with Illustrator Video 3D is a strong plus.
• Technical experience with APIs developpement/coding integrations or enterprise IT is mandatory.

As our many awards will tell you at Adobe youll be immersed in an exceptional work environment that is recognized around the world. Youll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youre looking to make an impact Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the fantastic benefits we offer at .

Adobe is an equal opportunity employer. We hire talented individuals regardless of gender race or colour ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status. We know that when our employees feel appreciated and included they can be more creative innovative and successful. This is what it means to be Adobe For All.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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