Transportation Planning Program Manager

Date Opened: Tuesday June:00 AM

Close Date: Tuesday July:00 AM

Department: Transportation Department

Planning

Salary: $93973.93 - $117467.41 Commensurate with Experience

SUMMARY

CDOT is recruiting an experienced manager who can lead the dynamic work of our Land Development Section in the Development Services Division. This is a unique and exciting opportunity to support and shape Charlottes fast-paced growth and development. This position represents CDOT in a multi-departmental team located in the CLT Development Center.

The Land Development Section Manager is a prominent and high-profile position that supports CDOTs management and coordination of transportation review and approval for commercial plans subdivisions and rezoning petitions. This position supervises a team of ten (10) and reports to CDOTs Development Services Deputy Division Manager.

The Land Development Section Manager requires a high level of independent judgment initiative organizational and great communication skills. The Land Development Section Manager works well in a collaborative environment both with the development community and the public. This position requires regular coordination with other city departments in implementing plans policies regulations and procedures to further enhance Charlottes multimodal transportation network for motorists transit riders pedestrians and cyclists.

Major Responsibilities:

Leadership & Communication

• Proactively identifies and tracks critical projects and issues regularly communicating to the Division Managers topics that require input or direction from Department Leadership.
• Represents CDOT as a senior member on land development and transportation issues including communicating technical information and answering questions from property owners neighborhood representatives and various community stakeholders.
• Works directly with the Development Services Division Deputy Division Manager to coordinate the Land Development permitting process with rezoning petitions.

Land Development Process Management

• Strengthens the quality and efficiency of service delivery regularly tracking workload and adapting processes and technical materials.
• Adapts resources and responsibilities to support staff morale and workload balance while meeting customer expectations.
• Builds and maintains partnerships with City staff within the CLT Development Center.
• Works closely with other CLT Development Center leaders to update and maintain interdepartmental processes related to permitting activities.

Staff Management and Development

• Builds and fosters a professional environment that reflects a high value on customer service collaboration preparation work quality and appropriate professional behavior.
• Works directly with the Development Services Deputy Division Manager to mentor and supervise staff identifying and targeting areas of growth and development.
• Works directly with the Development Services Deputy Division Manager to recruit and hire highly skilled and motivated professionals to create and sustain a working environment that supports staff retention professional growth and development.

Regulation and Policy Implementation

• Implements regulations policies and guidelines balancing the interpretation of regulations with professional judgment flexibility and best practices.
• Works directly with the Development Services Deputy Division Manager to aid in CDOTs negotiation and identification of transportation projects and mitigations with a problem-solving approach that identifies shared solutions and differentiates between ordinance requirements and professional requests.
• Builds and maintains partnerships with NCDOT to coordinate transportation review mitigation and investment projects.

Customer Service

• Models excellent customer service ensuring that all customers are treated promptly and professionally.
• Meets customer service expectations working with the Development Services Deputy Division Manager to hold Section staff accountable for setting and tracking customer service goals (e.g. on-time review targets & response times) and adapting resources to achieve targets.

Knowledge Skills and Abilities:

• Ability to communicate effectively with diverse audiences. Act as a public advocate while enforcing good traffic/transportation engineering standards for access safety design construction and improved traffic operations.
• Requires strong interpersonal skills in communication leadership decision-making and innovation.
• Knowledge of principles and practices of transportation planning or transportation engineering.
• Knowledge of the principles and problems involved in planning managing employees and resources and financing traffic/transportation engineering programs and projects.
• Knowledge of intergovernmental laws and procedures relating to traffic/transportation engineering.
• Knowledge of municipal government administration and the subsequent role of traffic/transportation engineering.
• Ability to use engineering and financial software packages such as AutoCAD or Microstation Access and Excel.
• Ability to plan direct and manage the preparation of the designs estimates and specifications.
• Ability to relate engineering principles to land use and city planning principles.
• Ability to make recommendations to address traffic/transportation engineering problems.
• Ability to exhibit and model good customer service skills.
• Ability to facilitate and provide leadership for staff committees and citizen groups.
• Ability to communicate strong interpersonal skills such as tact active listening respect and calmness.
• Ability to act as a visionary leader build consensus empower employees be flexible and manage conflict as well as meet deadlines.
• Ability to establish and maintain effective working relationships by being proactive and diplomatic with other city employees outside agencies and general public both verbally and in writing.

Sensory Requirements (with or without accommodations):

• Normal hearing or hearing correctable with a hearing aid
• Vision necessary to maintain a valid NC Drivers license
• Insight to prepare and analyze data
• Effective communication both verbally and in writing

Physical Requirements (with or without accommodations):

• Job is primarily sedentary in nature with sitting up to 8 hours a day.
• Operate computer
• Prepare presentations and facilitate group meetings

Minimum Qualifications:

Graduation from a four-year college or university with a degree in transportation engineering or transportation planning at the bachelor or graduate level with an emphasis on transportation engineering or planning with 5 years of experience that includes supervisory experience.

Preferred Qualifications:

• PE or AICP Certification is strongly preferred.
• Preferred 7 years minimum of experience in transportation engineering transportation planning administration customer service and managing project teams.
• Masters Degree in Urban or Regional Planning Architecture Engineering Geography Landscape Architecture or related field with 3 years of experience; or any equivalent combination of experience and training

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street Suite 200 Charlotte NC 28202. Our hours are Monday through Friday 8 a.m. to 5 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.