Automotive BDC Rep
Automotive BDC Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you a motivated dependable and customer-focused individual ready to join a thriving dealership where growth and success are celebrated Allen Turner Chevroletis seeking a passionateBusiness Development Representative to build and maintain strong relationships with both new and existing customers. If youre excited to be part of a dynamic team with opportunities for advancement this is the position for you!
Why Work at Allen Turner ChevroletAt Allen Turner Chevrolet we take pride in our family-oriented culture and believe in promoting from within. Whether youre looking for a long-term career or just getting started we offer excellent opportunities to grow within the company. The sky is the limit!
What Youll Be Doing:As a Business Development Representative youll be a key player in driving our dealerships success. In this role you will serve as a vital link between our marketing sales and service teams helping to expand our customer base and nurture existing relationships. Your mission will be to connect with customers provide them with timely information and ensure they have an outstanding experience with usfrom first contact to post-visit follow-up.
Starting at $40000 year!(Pay is hourly PLUS Commission PLUS Bonuses)
BENEFITS
- Medical dental andvisioninsurance
- Long and short-term disability and life insurance
- Matching 401(k) plan & profit sharing
- Paid vacation & holidays
- Employee purchase program (Discounts of products and services)
- Employee events and recognition such as service awards holiday parties food truck Fridays etc.
- A friendly professional work environment
- Opportunities to advance within the company
Responsibilities
- Answer inbound customer calls promptly schedule appointments and ensure timely follow-up to maintain customer engagement
- Thrive in a call center environment meeting daily performance goals for call volume and appointments set
- Respond quickly and professionally to inquiries via phone email live chat text messages and video calls with the goal of scheduling appointments
- Proactively reach out to customers based on current marketing promotions to increase dealership traffic for the service department
- Follow up with leads who arent ready to schedule an appointment or have missed previously scheduled ones ensuring they remain engaged
- Provide customers with key information and direct them to the appropriate departments or resources within the dealership
- Consistently update and track customer interactions using the CRM system to ensure accurate and up-to-date records
- Other duties as assigned
Qualifications
- Customer Service Experienceis a must; Automotive BDC experience is a plus
- Ability to work flexible hours including some Saturdays
- Excellent communication skills with a positive friendly attitude
- Strong multitasking and time-management skills
- Strong computer skills; familiarity with CRM systems is a plus
- Bilingual candidatesare highly encouraged to apply!
- A valid drivers license and a clean driving record
- Willingness to undergo a pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
