Operations Flex Manager, Operations
Operations Flex Manager, Operations
Posted on :
19-06-2025
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1 Vacancy
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Job Description
We are seeking an Operations Flex Manager (OFM) to provide leadership and technical expertise in one of our cleared Amazon data centers regions. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The role will function in a cross-team capacity with the potential to execute variable accountabilities of Data Center Engineering Operations (DCEO) Program Management (PM) and Data Center Operations (DCO) as needed. The ideal candidate will have proficiency in electrical mechanical and IT systems as well as a strong background in industrial safety.
The OFM is a direct report of the Cluster Operations Leader and responsible to assist in the operation planning and maintenance of all electrical / mechanical / IT infrastructure within the data center.
They will manage DCEO programs impacting mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes DAHUs air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment. They will also drive Quality Assurance / Quality Control efforts both internal to the organization as well as working with partner teams in this effort.
They will also be responsible for managing DCO Programs who triage and repair data center fiber optic cabling/systems and network hardware troubleshoot network installation and configuration coordinate remote hands for new capacity installations resolve data center facility issues coordinate remote hands and eyes for any data center network issues and end of life work such as decommission cabling and network hardware as needed as well as destruction. In addition they will be responsible for executing relevant programs and projects in their region as needed.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active Top Secret security clearance.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Execute ADC Operations vision and goals
Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion
Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures
Recommend document and oversee policies and procedures to meet industry best practices and to meet required Service Level Agreements
Manage internal and external Quality Assurance / Quality Control efforts
Coordinate change management resources
Provide weekly reports as required to leadership
Maintain the on-call schedule coordinating absence and vacations
Develop continuous improvement charters scopes of work plans and schedules for continuous improvement initiatives/programs
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance
- Bachelors degree in: engineering an electrical or mechanical discipline IT or software development discipline or equivalent work experience
- 2 years of leading a team of technical professionals in a 24x7 critical operations environment
- 3 years of experience with business process improvement tools methods and techniques
- 3 years of experience in program or project management using metrics to define requirements and track program/project health
- Six Sigma Green/Black Belt Lean or PMP Certifications
- Data Center experience or an understanding of the electrical and mechanical systems involved in critical data center operations such as: feeders transformers generators switchgear UPS systems ATS units PDU units pumps air handling units and CRAC units
- Experience with system management tools and client/server environments. and an understanding of Linux or Unix systems administration network and compute architecture and cabling best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The OFM is a direct report of the Cluster Operations Leader and responsible to assist in the operation planning and maintenance of all electrical / mechanical / IT infrastructure within the data center.
They will manage DCEO programs impacting mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes DAHUs air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment. They will also drive Quality Assurance / Quality Control efforts both internal to the organization as well as working with partner teams in this effort.
They will also be responsible for managing DCO Programs who triage and repair data center fiber optic cabling/systems and network hardware troubleshoot network installation and configuration coordinate remote hands for new capacity installations resolve data center facility issues coordinate remote hands and eyes for any data center network issues and end of life work such as decommission cabling and network hardware as needed as well as destruction. In addition they will be responsible for executing relevant programs and projects in their region as needed.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active Top Secret security clearance.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Execute ADC Operations vision and goals
Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion
Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures
Recommend document and oversee policies and procedures to meet industry best practices and to meet required Service Level Agreements
Manage internal and external Quality Assurance / Quality Control efforts
Coordinate change management resources
Provide weekly reports as required to leadership
Maintain the on-call schedule coordinating absence and vacations
Develop continuous improvement charters scopes of work plans and schedules for continuous improvement initiatives/programs
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance
- Bachelors degree in: engineering an electrical or mechanical discipline IT or software development discipline or equivalent work experience
- 2 years of leading a team of technical professionals in a 24x7 critical operations environment
- 3 years of experience with business process improvement tools methods and techniques
- 3 years of experience in program or project management using metrics to define requirements and track program/project health
- Six Sigma Green/Black Belt Lean or PMP Certifications
- Data Center experience or an understanding of the electrical and mechanical systems involved in critical data center operations such as: feeders transformers generators switchgear UPS systems ATS units PDU units pumps air handling units and CRAC units
- Experience with system management tools and client/server environments. and an understanding of Linux or Unix systems administration network and compute architecture and cabling best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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