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You will be updated with latest job alerts via emailLocation: Poland remote
Contract duration:temporary - replacement at least until January 2027
Salary: between8.300 - 13.600 PLN gross on the contract of employment.
Form of employment: Contract of employment.
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and at the same time help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio you can grow too!
A few facts about us:
Our product is one of the worlds leading AI customer service solutions and our goal is to become the no. 1.
We are among the Top 50 AI and Customer Service Products in G2s Best Software Awards 2024.
We currently rate at 4.5/5 in Shopify and 4.7/5 in G2.
The new Tidio AI feature (Lyro) answers up to 70% of customers questions in seconds and is available to users even on a free plan. Its a real AI revolution!
Every month our widget is viewed by 350 million unique users which is 4% of the global population.
Currently we hire over 130 fantastic people.
In March 2022 we secured $25 mln in a Series B Investment round (read TechCrunchs article to learn more)
In June 2023 our monthly MRR exceeded $ 1 M.
We have been mentioned as a case study on one of the leaders in the AI-LLM Anthropic
Would you like to see what working with us looks like Check out our #GrowWithTidio video
How we work in the Tech Team:
The Tech team is the biggest in Tidio withover 60 people.
We like to be on top of tech so we usethenewest versionsof technologies.
We review our code and care about itsquality and test coverage.
We use the followingstack: Playwright Detox JavaScript TypeScript NodeJS Git CI/CD (Jenkins GitLab).
We work inScrum.
We offer thepossibilityof growing in different technologies(e.g. NodeJS AWS Docker or Machine Learning) or paths ().
We exchange experiences in ourguilds- QA Backend Frontend.
We haveinternal lightning talksand many training opportunities (i.e. Scrum PSD).
As a Quality Assurance Engineer at Tidio you will provide quality assurance support to the Product Team from the very beginning of the Software Development Life Cycle.
You will seek the best solutions to enhance the quality of our product while increasing the development speed. Youre an excellent fit for this position if you want to ship world-class products while pursuing excellence in quality improving engineering teams and processes efficiency.
As a QA Engineer you will:
Care aboutqualityin every stage of the software development life cycle
Writee2e testsinPlaywrightandDetox
Performexploratorytestingof new features
Preparetest plansand determine what needs to be automated
Contribute to theincident managementprocess by classifying reported issues
Assess testing frameworksto find opportunities for improvement inefficiency and effectiveness
Cooperatewith Product & Technology Teams to establish new and improve existing quality practices
Impacton identifying and driving testing processesimprovementsby actively participating inQA Guild meetings and other Technology department initiatives.
You are a perfect fit if you:
Have 3 years of experience in Quality Engineering/Assistance
Have experience writing e2e tests
Have experience using any automation framework preferably Playwright or Cypress
Have an understanding of Frontend and Backend communication e.g. REST API and know how this applies to testing methods and automation
Understand and follow the best coding & testing practices
Show the getting things done attitude proactively solving issues and taking ownership of new initiatives
Have proficiency in English.
You will earn extra points for:
Experience in mobile application testing automation e.g.Detox Appium
React knowledge ofDOMelements and components in terms of E2E frameworks integration
Experience with Email deliverability (DNS SMTP DMARC)
Experience with Meta integrations (Facebook Instagram WhatsApp)
Experience with AI-powered systems
Experience even with Backend or Frontend development
Having experience with non-functional automated tests (e.g. scalability limits performance security etc.)
SaaS startup/scaleup company experience.
We want to offer you:
Salary up to13.600 PLN gross on the contract of employment within the employment contract.
Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions
Great development opportunities company-supported courses and conferences.
Remote-first work with flexible hours
26 days off guaranteed in a year.
Sport & wellness benefit.
Private medical care.
Budget for 1:1 English language classes.
Mental well-being program individual therapy sessions and resources for employees.
Individual work toolsMacBook Pro Dell screen JBL headphones You can tailor the equipment to your needs!
Free access to one of the most popular e-book/audiobook services.
Regular social events (company-wide offsites team events).
What does the recruitment process look like
Screening call with a recruiter
Task to be done at home
Tech interview with technical questions regarding the task and your technical knowledge
Final interview with the Engineering Manager and Recruiter with value-based questions about your experience and cultural fit 1h
Offer and fireworks!
Diversity Statement
One of Tidios core values is to play fair. Therefore we treat all candidates equally. We do not discriminate based on race religion color national origin gender sexual orientation age marital status or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
We now rate at 4.5/5
85% recommend us to a friend
Your application has been successfully submitted!
Full-Time