Scheduler Remote Philippines -
Scheduler Remote Philippines -
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Title: Scheduling Coordinator (First Shift 7:00 AM to 3:00 PM ET)
Location: Remote
Training Schedule: Monday to Friday 8:00 AM 5:00 PM ET
Regular Schedule After Training: Monday to Friday 7:00 AM 3:00 PM ET
Overview:
We re seeking a thoughtful detail-oriented and collaborative Scheduling Coordinator to join our first-shift team. If you thrive in a structured consistent environment and believe that scheduling is about more than just logistics it s about people this role could be a great fit.
In this position youll help ensure that client needs are met by matching them with care providers who are not only available but also the right personal and professional fit. Youll be part of a connected supportive team that values clear communication routine workflows and thoughtful problem-solving. Together you ll make sure every shift is assigned with both efficiency and empathy.
Key Responsibilities:
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Coordinate and manage client and care provider schedules using internal scheduling software
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Analyze care needs provider skills preferences and availability to make the best possible match
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Engage with care professionals and clients to confirm or adjust assignments
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Participate in daily team meetings to address scheduling gaps and optimize processes
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Use internal tools (e.g. scheduling systems MS Teams) to track and communicate schedule changes
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Make outbound calls to care professionals to confirm assignments coordinate shift details or offer additional work
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Ensure all changes are clearly communicated and verbally confirmed to uphold a high standard of care
What Makes You a Great Fit:
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You value structure and thrive in predictable well-organized workflows
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You re a collaborative team player who enjoys working in a supportive environment
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You bring a mix of analytical thinking and emotional intelligence to your work
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You take pride in planning ahead and making thoughtful effective matches
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You re detail-oriented and communicate with clarity empathy and professionalism
Requirements:
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Previous experience in scheduling coordination or care management (preferably in healthcare)
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Excellent verbal and written communication skills
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Strong multitasking organizational and critical thinking abilities
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Comfortable making outbound calls and coordinating in real-time
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Proficient in or willing to learn multiple software platforms (training provided)
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Strong fluency in spoken and written English
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A respectful considerate communicator who ensures clarity in schedule updates
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Able to balance analytical data with empathy and human-centered thinking
Employment Type
Remote
Company Industry
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
