Senior ERP Implementation Consultant

What youll do: 

The Implementation Consultant plans and manages all aspects of Acumatica Cloud ERP implementations. Working in conjunction with Acumatica partners and resellers the IC acts as the key advisor product advocate and a project implementation resource. 

Roles and Responsibilities: 

• Provide ongoing support & consultation to partners and end-users on their open Acumatica projects. 

• Providing the best practice recommendations to customers to help optimize existing Acumatica processes. 

• Conducting root cause analysis on system performance and stability issues and providing recommendations on how to avoid them in future. 

• Build and Maintain relationships with customers and stakeholders through continuous engagement and support. 

• Assist partners or in-house customers with up-front implementation discovery diligence Project analysis Scope of work creation Proposal building and complex Fit-Gap Analysis. 

• Continuous strategy to align customers system processes with new product features. 

• Support customers by answering challenging application questions tracking issues that arise during the implementation process and resolving or escalating problems according to company guidelines that may arise. 

• Working closely with various departments to leverage their expertise and resources ensuring effective and timely resolutions to customer issues. 

• Follow established processes and tools to document requirements resolutions and escalations for customer issues. 

• Assist with the development and implementation of new or improved service delivery strategies and initiatives. 

• Craft plan and conduct product and technology presentations for partners and during field events such as conferences seminars etc. 

• Provide user training and documentation on specific solutions to aid end-users in preparing for solution presentations. 

• Assist and mentor new team members as assigned. 

Qualifications :

What you need to succeed: 

• You have a Bachelors degree in Computer Science Information Technology Business Technology Commerce or a related field of study. 

• You have basic accounting understanding; Draw T-accounts for analytical uses know basic accounting concepts ledgers sub-ledgers debits and credits. 

• You have installation and configuration experience with various Business Application Software (Mid-Market ERP). Software presentation and demonstration experience. ERP System Financial and ad-hoc report writing a plus. Microsoft Office applications and presentation tools. Experience with Microsoft SQL Server; SQL Server relational database concepts including database schemas and the ability to understand a relational database design. 

• You are organized and analytical and able to eliminate implementation obstacles through creative and adaptive approaches. 

• You have strong presentation skills can communicate professionally and canWrite reports business correspondence professional emails and procedure manuals. 

• You can read analyze and interpret general business and technical information. 

• You have 5 years ERP software implementation experience inconstructionincluding business consulting project management project definition estimating proposal writing and engagement planning. Experience in distribution field services supply chain financialsand/or Inventory ERP implementation is a plus. 

• You are self-motivated with a proven track record in business software sales and knowledge of technology. 

• You are comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. 

Additional Information :

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail . This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. 

For this role the salary range is $00 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors including skills qualifications experience and other relevant elements.

At Acumatica certain roles are eligible for additional rewards including annual bonus and stock. These awards are allocated based on individual performance. In addition certain roles also have the opportunity to earn sales incentives based on revenue or utilization depending on the terms of the plan and the employees role.