IS Specialist
IS Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Major Duties and Responsibilities
- Support the end users on incidents logged in our online ticket system help requests by phone or people walking in
- Support basic level Windows server and Unix
- Take care of hardware installation (PC Server Laptop Printer)
- Support on network issues (LAN WAN Wi-Fi)
- Support the employees in the warehouse (scanners tablets automation)
- Coach and train our end users on the usage of tools applications and basic knowledge of IT (self-service)
- Perform daily checks of backups/systems as well as making sure that these checks are administered in a portal
- Support Tier 1 and Tier 2 for Infrastructure and Technology
- Manage disaster Recovery and High Availability plan for systems
- Manage IT budget and procurement
- Support on solving issues with PCs Printers Laptops and Servers (Windows/Unix)
- Safeguard and improve (cyber) security and access control where possible
- Monitor system downtime and resource utilization
- Contribute to a good and strong relationship with our local service providers and suppliers
Qualifications :
- Bachelors degree (B.A.) from a college or university; or one to two years related IT experience; or equivalent combination of education and experience
- Strong network policy topology LAN IP Standards knowledge
- Technically proficient in Expeditors systems and processes
- Proactive for improvements in these processes by automation of tasks
- Interpersonal skills
- Customer service driven solution-focused and innovative
- Software proficiency
- English language proficiency
Additional Information :
Expeditors offers excellent benefits:
- Annual Leave Sick Leave
- Medical Hospitalization Group PA and Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
