Night auditor
Night auditor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In this role you will:
- Provide exceptional service during check-in check-out and throughout the guest stay.
- Ensure procedures are followed in relation to guest confidentiality and safety.
- Maintain accurate credit and cash transactions and accounting documentation to ensure the integrity of the hotels financial data and the ease in shift changes.
- Checking and balancing the days takings from the hotels outlets.
- Ensuring accurate charges to our guests rooms.
- Ensuring the safety and security of our guests.
- Completing the night audit process reconciliation & excel reporting.
- Prepare reports to reflect the trading result of the property on a daily weekly and monthly basis.
- Prepare light room service meals for guests from our Late Night Menu.
- Control after-hours access to the property.
Qualifications :
If this role interests you and you can demonstrate that you have:
- A true desire to work with people and create human connections.
- A professional appearance and demeanor that will represent our brand well.
- Have a curious mindset to be able to spot tiny frustrations seemingly insignificant needs and the times that service could be even better for our guests..
- Previous experience with a property management system. Preferably Opera.
- Exceptional customer service skills communication and time management skills.
- A friendly and outgoing personality.
- Proven ability to work unsupervised.
- A willingness to use initiative and strong problem solving skills.
- Strong analytical skills with a high level of computer literacy and accuracy
- Ability to work late night shifts 11pm 7am.
- Be reliable and flexible with the ability to work all shifts including nights and weekends.
Additional Information :
Salary 13.08 per hour
- Company Events - Team appreciation lunch
- Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
- High street discounts with your Heartist card
- Holiday:28 days including bank holidays (increasing yearly to up to 33 days)
- Team member referrals program
- Personnel development - In house training
- Free on-site parking
- Free meals on duty
- Monthly Duck awards
- Free uniform
- Company Pension
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
