Maintenance Team Leader
You perform highly diversified duties to install troubleshoot repair and maintain the propertys facilities and equipment to ensure a safe and functional environment for the guests.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Green Key
What you will be doing:
Operations
- To Deputies in absence of Head of Department
- Effectively handle and resolve any emergencies or/and guest problems or complaints that may arise and keep Management informed.
- Supervise working shifts processes and ensure on a daily basis that all team members adhere to standards and procedures.
- As a Team Leader you will be a role model sharing your expertise and continually inspiring and motivating the maintenance team.
- Build strong relationships and liaise with all other departments.
- Carries out repair work as required following specifications and to handle any unexpected problems as a priority.
- Implements the corrective action plans as communicated by the Maintenance Manager.
- Follows the preventive maintenance program to anticipate and avoid problems from occurring in the hotels technical installations.
- Applies water hygiene procedures.
- Supporting Health & Safety manager with daily / Weekly / Monthly task.
- Conducts fire refresher-training programs periodically and to ensure that the hotel and departments fire procedure is understood by all team.
- Conduct regular department stock check and order accordingly.
- Liaise and organize external contractor as and when needed with advice of Departmental Head General/ Administration
- Ensures you read the hotels employee handbook have an understanding of and adhere to the hotels rules and regulations and in particular the policies and procedures relating to Maintenance and H&S.
- Responds to any changes in the department as dedicated by the needs of the company or hotel.
- Any suspicious activity or anything unusual to be reported immediately to the Security/Duty Manager.
- Be flexible extend and carry out job duties including redeployment to alternative areas if required.
- Be flexible with the rota; be available to cover shifts over the weekend or during the night in emergency.
- Reporting and actioning immediately anything which considered being a health and safety hazard.
- Display sound and logical decision making.
Talent & Culture
- Report for duty punctually wearing the correct uniform respecting the personal presentation standards.
- Be able to promote the brand philosophy through his exemplary behaviors and communication skills.
- Assists in the training of talents ensuring that they have the necessary skills to perform their duties with the maximum efficiency and productivity and to ensure a quality operation.
- Displays a polite and professional attitude to internal and external guests as well as colleagues and superiors.
Other
- To be aware and be part of ESG programme.
- Actively contribute to the qualitative and quantitative targets of the department.
Qualifications :
Your experience and skills include:
Relevant building maintenance experience is an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time