Sales Enablement Specialist, Post Sales
Sales Enablement Specialist, Post Sales
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Job Description
NielsenIQ is seeking a detail-oriented and proactive Post-Sales Enablement Specialist to support the efficient conversion of closed sales opportunities into recognized revenue while ensuring an exceptional client experience. This role sits at the intersection of Sales Finance Product Legal and Delivery and is instrumental in driving transparency consistency and velocity across the post-sale process.
Reporting to the Director of Post-Sales Enablement the Specialist plays a critical role in CRM and financial systems hygiene quote-to-cash execution cross-functional collaboration and process optimization. This is a high-impact role for a task-driven professional who is energized by streamlining operations resolving issues quickly and being a trusted partner to Sales and internal stakeholders.
Key Responsibilities
- Sales Opportunity Management
Ensure smooth progression from closed-won to revenue by managing client setup PO tracking order processing billing coordination and internal handoffs. Maintain CRM accuracy and support end-of-deal (EOD) tasks to drive pipeline integrity. - Post-Sales Systems & Troubleshooting
Serve as a key user of Microsoft Dynamics (MSD) to resolve opportunity issues submit POCRs create and follow up on help tickets and address order or billing concerns across platforms. - Financial & Revenue Operations
Liaise with Sales Finance and Billing to address invoicing concerns unblock revenue and support revenue recognition activitiesespecially during month-end and quarter-end close cycles. Submit invoice updates and escalate exceptions as needed. - Reporting & Insights
Build and maintain regular and ad hoc reports (e.g. PBI dashboards) to track deal status financial blockers and sales cycle metrics. Use insights to proactively flag risks and recommend process improvements. - Process Enablement & Governance
Drive adherence to internal policies revenue recognition principles and sales best practices. Identify process gaps propose scalable improvements and collaborate with cross-functional teams to enhance the post-sales experience.
A little about you
Do you thrive in an environment where precision speed and cross-functional collaboration are key to success Are you passionate about client satisfaction and eager to drive operational improvements If so this may be the perfect opportunity for you.
NielsenIQ offers the stability of a well-established company with the agility and energy of a start-up culture. We value work-life balance diverse perspectives and bold thinkers who are ready to make a measurable impact.
Qualifications :
- Bachelors degree preferred; Related work experience in Sales Operations Deal Desk Revenue Enablement or Finance required
- Demonstrated success in navigating ambiguity problem-solving and implementing tactical solutions
- Strong attention to detail with the ability to prioritize tasks and manage multiple projects and deadlines to ensure business critical objectives are met
- Proven ability to work independently in a fast-paced remote-first environment
- Excellent communication active listening and relationship-building skills across all levels of the business
- Experience working with CRM and financial systems (Microsoft Dynamics and Power BI preferred)
Our Principles
- Client Obsessed Put clients success at the center of strategy and decision-making
- Driven to Win Be passionate about being the best at what we do
- Accountable for Results Own solve and deliver as one team
- Committed to Integrity Create a culture that makes you proud
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
