Healthcare Account Manager
Healthcare Account Manager
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Job Description
Job Function/Purpose:
The Healthcare Account Manager (AM) helps Beacon clients maximize their systems and solutions investment. Based in the Twin Cities MN metro market this role covers healthcare accounts in greater Minnesota and Western Wisconsin. The position involves selling hardware and software solutions from the full Beacon Healthcare Line Card.
The salary range for this position is $80000.00 USD - $105000.00 USD annually plus commissions and is determined by education experience and other relevant factors.
The Account Manager position is crucial in providing an exceptional customer experience. In this territory you will be responsible for both named customers and strategic target accounts. The Healthcare Account Manager (AM) is tasked with achieving sales quotas and assigned account objectives. The AM must comprehend our customers needs and strategic goals to identify how Beacon can best assist them in meeting their objectives. Concurrently the AM should act as an influencer connector and coordinator to ensure that the appropriate Beacon Team is assembled at the right time to deliver the relevant Beacon products and services. The primary aim for each Account Manager is to gain the trust of our customers become a valued technology partner and expand Beacon Communications market share.
The successful AM will utilize the extensive resources available at Beacon Communications including Implementation IT Service Delivery colleagues as well as other sales and management resources. This role is responsible for coordinating company executive involvement with customer leadership and collaborating closely with Project Managers to ensure customer satisfaction and ongoing retention.
The Healthcare Account Manager drives sales revenue by:
- Building and maintaining relationships with key stakeholders in their assigned accounts;
- Penetrating assigned accounts at both the IDN and facility level in the Healthcare Acute & Post-Acute Care markets;
- Become a trusted advisor and subject matter expert in Critical Communication Technologies including Rauland Nurse Call products/solutions to meet the needs of their customer accounts;
- Promoting Beacon Communications entire solution portfolio that includes Audio-Visual Security and other Clinical Solutions including software.
- Maintaining an on-going account strategy for selling Beacon products and services to both named client accounts and New Logo accounts as assigned.
Duties and Responsibilities
- Meeting and/or exceeding financial milestones including but not limited to revenue customer growth and sales expenses.
- Managing forecasts pipelines and predictability for revenue achievement.
- Managing the entire sales and ownership cycle to ensure visibility into and predictability of the opportunity-to-close process.
- Ensuring the highest levels of professionalism with our internal and external customers.
- Acting as the Beacon representative to maintain positive relationships with all employees customers partners and shareholders.
- Providing timely and positive resolution of escalated sales-related issues.
- Communicating with key customers business partners and executives on significant issues and accomplishments.
- Attend trade shows training and meetings as needed.
- Maintaining accurate CRM forecasting and pipeline management.
- Additional duties as needed.
Required Skills & Experience
Four-year college degree from an accredited institution
Strong PC proficiency
4 years of prior sales experience is required in the role of Account Executive
Healthcare Industry experience is required
25-50% travel and a willingness to work a flexible schedule as required
Excellent communication skills both written and verbal
Desired Skills and Experience:
- Prior experience selling healthcare related software and services is highly desirable
- Proven history of prospecting and acquiring new customers.
- Strong interpersonal and relationship-building skills.
- Strong presentation and communication skills.
- Interaction with customers at all levels including IT and C-level presentations.
Work Environment:
- The work environment will primarily be an office environment.
- Reports to the General Manager.
Essential Functions:
- Requires prolonged sitting standing bending stooping and stretching. Requires manual dexterity and eye-hand coordination for data input.
- Occasionally lifts and carry items weighing up to 20 pounds.
- Must maintain a clear background check in order to satisfy customer jobsite badging requirements.
- Must be willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.
- Maintain a clear drug and alcohol screening protocol.
- 30-40% travel requirement as needed.
This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Management has the right to revise this description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason as outlined in the employee manual or other written agreement.
An Equal Opportunity Employer
We do not discriminate on the basis of race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Employment Type
Full Time
