Human Resources Assistant

What Youll Do: Were looking for a Human Resources Assistant (People and Culture Assistant) to join our close-knit team and help shape the heart of our company our people. In this role youll work closely with our Director of People and Culture and be involved in the full employee experience from recruiting top talent to enhancing employee engagement and supporting our day-to-day HR operations.

This is more than a job its a chance to grow make a meaningful impact and be part of a culture where people come first.

Job Type: Full-time

Pay: Starting at $25 per hour

Responsibilities:

• Influence P&C/HR strategies and initiatives aligned with the overall business objectives with a core focus on identifying the best talent to develop and retain within our culture.
• Support the entire lifecycle of P&C/HR functions and processes including job advertising candidate recruitment onboarding performance management employee relations employee engagement benefits administration and employee development.
• Collaborate with hiring managers and the P&C leadership team to understand and meet their hiring goals and needs.
• Manage high volume recruiting of candidates through various sourcing methods (Rippling Indeed LinkedIn etc).
• Execute recruiting and pipeline plans
• Identify recruiting sources and develop innovative methods to attract diverse talent
• Manage a consistent high-volume flow of qualified candidates through active and passive sourcing methods
• Conduct candidate reference checks to raise the hiring bar
• Track goals metrics and performance of the hiring cycle and communicate status and results
• Propose and implement ongoing innovations and improvements to the recruitment process
• Connect with new hires to ensure a great candidate experience
• Conduct HRIS and Time and Attendance duties as business needs dictate
• Coordinate with operations to manage leave requests shift swaps and unexpected absences.
• Monitor real-time adherence to schedules ensuring agents are available to handle calls as projected.
• Address immediate challenges such as unexpected call spikes absenteeism or technical issues by reallocating resources or activating on-call staff.
• Perform other P&C/HR related duties as assigned

Qualifications:

• 3 years of P&C/HR experience with at least 2 years in recruitment or workforce management
• Experience in a fast-paced people-driven industry (Customer Service Answering Service Contact Center a plus)
• Strong knowledge of P&C/HR principles practices and employment laws at the local state and federal level
• Familiarity with HRIS systems (We use Rippling!)
• The proven ability to influence and drive change with leaders across the organization aligning the people strategy with business goals and growth
• Excellent communication and interpersonal skills including oversight of the recruitment process
• Ability to build strong relationships with stakeholders at all levels of the organization
• Strong problem-solving and decision-making abilities
• Demonstrated ability to handle confidential information with discretion
• Proven skills and success in recruitment workforce management employee engagement and retention
• Bachelors degree in Human Resources or related field (Preferred)
• SHRM Certified Professional (Preferred)

What We Offer: This is a full-time position. Compensation is based on qualifications and experience. We offer a comprehensive benefits package including:

• 401k with company match (50% match up to 6% of wages invested)
• Paid holiday/vacation/personal time
• Direct deposit
• Medical dental vision & supplemental insurance
• Fully Sponsored Employee Assistance Program (free to ALL employees)
• Childcare Reimbursement (up to $375 per month)
• Gym membership reimbursement (up to $15 per month)
• Weekly Pay
• And more perks that support your well-being!

At Shooster Holdings inclusion and opportunity go hand in hand. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds abilities and beliefs. Need an accommodation Just reach out to