Groups, Conference & Events Executive
Groups, Conference & Events Executive
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
This is a hybrid role with 2 days working remotely
A WORLD OF REWARDS
- Yearly salary of 27997 incentive programme after probation
- Free healthy and high quality meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Members areas
- Incentive after probation
What will I be doing
Build strong relationships with customers to fully understand their needs
Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs
Attend pre & post conference client meetings
Ensure a successful client event by working together with the Front Office and Event Planning team
Participate in hotel promotional activities
Actualising C&E group revenue
Complete quality checks in line with company standards
Maintain a high level of product knowledge about the hotel and local area
Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.
Ensure the accurate administration of all bookings and related correspondence including billing details.
What are we looking for
Positive attitude and good communication skills
Confident telephone manner
Commitment to delivering an exceptional level of customer service
Great team spirit / Supportive and respectful with others
Excellent organisational and administration skills
Ability to work well under pressure
Intermediate knowledge of Microsoft Excel
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
