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Server
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality. City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine music and culinary arts. We are a unique facilitycombining a fully functioning winery with intimate concerts food & wineclasses private events in a variety of configurations and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies andactive cultural patronsbringing the wine country experience to the middle of alarge city.
Position Summary
Serversare responsible for delivering consistently exceptional guest experiences topatrons of City Winery. Duties include taking orders serving food andbeverage handling all transactions assisting guests with inquiries andanticipating needs and all duties incidental to the guests experience.
Overview of Responsibilities
- Provide positive guest experience including greeting conversingwith and thanking departing guests
- Interact with guests take orders serve food and beverageshandle transactions and support overall guest service needs from beginning toend
- Upsell increase check average compete insales incentives drive marketing promotions & special events and promoteour brand
- Check tables throughout service times for guestsatisfaction resolve guest complaints
- Adhere to Steps of Service and maintain brandstandards every shift
- Maintains a clean neat and well-groomedappearance
- Complete necessary side-work perform opening and closing dutiesincluding set-up maintenance and breakdown of the area including preparationof products and physical activations of dining rooms
- Maintain cleanliness and safety of all work areas including butnot limited to side stations floor shelves storage areas
- Follow all health and safety regulations including enforcing lawsand ordinances in the handling and provision of alcoholic beverages
- Handle payment transactions and maintain accurate cashdrawer
- Adhere to and abide by cash handling procedures as per Companystandards.
- Attend training courses tastings meetings as needed
- Maintain a knowledge of City Winery brandhistory culture and programming both in venue and restaurant
- Maintain menu knowledge including ingredientspreparation methods and allergeninformation and communicate this information tableside to guests
- Follow all company policies procedures and guidelines includingbeing ready to work at scheduled shift time in uniform with neat andpresentable appearance
- Perform all other reasonably assigned duties
Minimum Qualifications
2 years experience as a Server in a fast-paced high-volumeservice environment and/or equivalent relevant experience
Strong work ethic team player and exceptional guest serviceskills
Ability to consistently deliver high-quality guest experiencesexceed guest expectations and strive to create a memorable experience at everyCity Winery visit
Effective communication and interpersonal skills with a proven abilityto build positive relationships with coworkers and guests
Aptitude to resolve problems
Ability to execute professional guest service experience
Ability to navigate venue conditions including tight spaces darkroom and loud environment
Ability to handle all guests with composure and hospitality
Polished presentation
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to readwrite communicate conduct basic business-related mathematics and able toaccurately function a POS
Ability to work a flexible schedule including days nightsweekends and holidays
Ability to perform physical requirements of the role includingstanding/walking for entirety of shift bending pulling pushing usingstairs lifting and carrying up to 50 lbs.
About Us
Wine food andlive entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008 City Winery has been turning heads across thenation with amazing live performances delectable cuisine and award winninglocally produced wines. But theres more to us than that were a haven for community and creativity aplace where the philosophy of hospitality is more than just a buzzword but away of life. City Winery founded by music industry veteran & visionaryMichael Dorf has established itself as a one-of-a-kind brand providingunforgettable experiences for guests. From world class music venues tosustainably produced wines with ratings of 90 points City Winery offers arange of topnotch events & experiences.
We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race religion color national origin gender sexualorientation age marital status veteran status or disability City Winery participates in the E-Verify Program in certainlocations as required by law.
Employment Type
Part-Time
