Front Desk Medical Receptionist
Front Desk Medical Receptionist
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EUR 19 - 22
1 Vacancy
Job Description
A non-exempt medical office position responsible for maintaining the front office and representing
the practice with professionalism. This position requires multi-tasking effortlessly prioritizing
efficiently handling patient requests
Tasks
Daily Duties:
1. Adheres to and supports the mission purpose philosophy objectives policies and procedures of
the practice.
2. Adheres to the HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
3. Greet patients and visitors in a professional and courteous manner
4. Answer phone calls schedule appointments and manage patient inquiries
5. Call patients to confirm appointments and or reschedule appointments
insurance information and assist with billing processes
7. Maintain electronic medical records and ensure accuracy of patient data
8. Coordinate with medical staff to ensure efficient patient flow
9. Handle administrative tasks such as filing faxing and scanning documents
10. Check patients in verifying demographics information and update system if needed from Intake
packet completed by patient/guardian.
11. Evaluates daily schedules to accommodate patient flow and minimize missed appointments
12. Completes referrals Insurance prior authorizations as needed
co-pays and patient payments
14. Complete daily job functions in a timely matter
15. Performs other tasks directed by supervisor.
Requirements
kills: - Medical Assistant Certification - Bilingual is mandatory: English & Spanish or English & Haitian Creole - CPR / AED / First-Aid Certification - Strong customer service skills with the ability to handle difficult situations calmly and
professionally - Excellent communication skills both verbal and written - Proficient in using computer systems and software applications - Detail-oriented with strong organizational skills - Ability to multitask and prioritize tasks effectively - Previous experience in a dental office or as a dental receptionist is a plus - Knowledge of customer support principles and practices - Ability to maintain confidentiality of guest information
Experience:
- Clinical or hospital: 3 years (Preferred)
Employment Type
Full Time
