Category Fulfillment_Gig4u(Kolkata)
Category Fulfillment_Gig4u(Kolkata)
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Job Description
We are looking for a dynamic and detail-oriented Category Fulfilment Executive to manage fulfilment operations for specific business categories on the Gig4U platform. The ideal candidate will ensure timely service delivery worker allocation and client satisfaction by maintaining operational excellence across assigned categories.
Key Responsibilities:
Manage end-to-end fulfilment activities across assigned gig categories.
Coordinate with clients internal teams and gig workers to ensure smooth task execution.
Monitor task timelines and ensure quality standards are met.
Track and report category performance metrics and KPIs.
Resolve operational challenges including fulfilment delays or worker-related concerns.
Assist in onboarding and training new gig workers within the category.
Work with the product and tech teams to optimize category workflows and system processes.
Requirements
Bachelor s degree in Business Operations or a related field.
1 3 years of experience in fulfilment operations gig management or service coordination preferred.
Strong communication and stakeholder management skills.
Proficiency in MS Excel Google Sheets and project management tools.
Ability to work under pressure and adapt to a fast-paced environment.
Benefits
Work with a fast-growing platform in the gig economy space.
Opportunity for growth and cross-functional collaboration.
Training and upskilling support.
Dynamic and inclusive work culture.
- On-Payroll job
- PF ESIC benefits
- Alternate Saturdays OFF (2nd & 4th Saturdays) & Sundays OFF
Contact Information:
If you are interested in this opportunity please reach out to: or connect at
Bachelor s degree in Business, Operations, or a related field. 1 3 years of experience in fulfilment operations, gig management, or service coordination preferred. Strong communication and stakeholder management skills. Proficiency in MS Excel, Google Sheets, and project management tools. Ability to work under pressure and adapt to a fast-paced environment.
Employment Type
Full Time
