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The Banquet Captain supervises and assists in the service of banquet functions. Serve guests in a friendly professional manner according to Food and Beverage and operational standards. This position reports to the Food & Beverage Manager.
Job Posting Deadline
Applications for this position will be accepted until June 22 2025.
Essential Job Functions/Key Job Responsibilities
Oversee the set-up of functions including checking of the physical layout of the room providing the servers with the proper set-up information and posts updated function sheets in the banquet kitchen
Conduct pre-service meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events
Attend monthly department meetings and weekly banquet event order (BEO) meetings to review BEOs
Properly close all banquet checks and complete the captains logbook at the completion of the function
Report all incidents to the Banquet Manager
Oversee the service of the function to ensure the success of the function and staff adherence to all service
Meet individual group/event contacts and make him/herself accessible to the contact for any need that may arise
Oversee the breakdown of all events and ensure the proper removal and storage of company linen props and specialty china
Prepare and post daily assignments for servers including specific times for set-up completion and start of service for each event
Ensure the proper care security and maintenance of company equipment through proper supervision of service personnel
Prepare daily payroll statistical reports
Other duties as assigned
Qualifications :
Education & Experience Requirements
High School Diploma or equivalent required
Three years in food and beverage service preferred
Serve Safe Certification preferred
Knowledge Skills & Abilities
Proficient knowledge of industry trends and best practices
Detailed knowledge of internal processes workflows and decision-making protocols
Proficient knowledge in company policies and procedures
Skills in leading a team providing direction and motivating employees to reach their goals
Ability to mediate and resolve conflicts effectively to maintain team cohesion
Proficiency in planning managing and executing projects within scope and deadlines
Ability to prioritize tasks and manage time effectively
Previous experience with computer programs such as Microsoft Office or POS systems preferred
Ability to notice and address small discrepancies in work or customer feedback
Ability to make informed decisions quickly considering both short-term and long-term impacts
Ability to handle difficult customer interactions and ensure high levels of satisfaction
Ability to manage multiple priorities and projects simultaneously without sacrificing quality
Ability to complete tasks and projects delegated by supervisor and assist other departments as business volumes and staff levels demand
Additional Information :
Work Environment & Physical Demands
Ability to reach crouch kneel stand bend or be on your feet for extended periods of time
Regularly work in wet cold hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.
E-Verify & Right to Work Poster
Remote Work :
No
Employment Type :
Full-time
Full-time