- Develop (with key stakeholders) and deliver a multi-year strategic technology roadmap aligned to and enabling the Vet business strategy.
- Ensuring the solutions technology and service delivery are fit for purpose and meet business needs.
- Deliver the technology stream for any integration of new businesses.
- Support major in-flight technological projects to transform the service delivery for the Vet Services Network.
- Foster a cut through mentality and balance agile delivery models with more rigid governance models to enable speed to value for technology initiatives.
- Manage licensing and subscription compliance.
- Be accountable for day to day IT service delivery. Ensure service levels are clear and aligned to business needs and support models are in line with agreed delivery standards.
- Relationship and stakeholder management across the Greencross Vet Leadership Team IT Leadership Team and broader operational teams.
- Key Member of both the Vet Senior Leadership Team and the IT Senior Leadership Team.
- Manage appropriate governance forums including Vet IT SteerCo.
- Develop and manage relationships across Vet technology vendors and partners.
- Ensure contracts are fit for purpose balancing cost quality and defined service delivery metrics.
- Establishing a culture of continuous improvement.
- Manage and develop the Vet IT Team.
- Responsible for the Vet technology financial budget.
Qualifications :
You are a results-oriented leader with the ability to develop positive professional relationships across varied complex stakeholder groups. You are curious and a natural problem solver and business partner who enjoys planning and who also thrives in ambiguous fast-paced environments. You like being held accountable and want to work in a team that is comprised of genuine hardworking and talented leaders.
The successful candidate will have:
- Minimum 5 years experience in senior IT leadership roles responsible for delivering a portfolio across Projects Application and Service Delivery.
- Familiar with ITIL SDLC Agile delivery and project methodologies.
- Supplier management with integrated service delivery.
- Worked in one or more of the following industries: Healthcare Retail FMCG Technology Services.
- Project & Service Delivery in a complex multi-site multi stakeholder environment.
- Stakeholder Relationship Management in a complex multi end-user/client service environment.
- Tertiary qualifications with relevant degree and/or masters.
- Broad IT industry knowledge and awareness.
Additional Information :
At Greencross we offer a range of benefits including:
- Competitive salary and performance-based incentives
- Comprehensive training and ongoing professional development opportunities
- A supportive and pet-friendly work environment
- Access to pet wellness resources and services as well as company discounts across Petbarn and Greencross Vets
- Our commitment to giving back to the community through the Petbarn Foundation
Apply Today!
If you are ready to take the next step in your career and contribute to a dynamic team we want to hear from you!
Click Apply Now and submit your resume and cover letter.
Remote Work :
No
Employment Type :
Full-time