Desk Manager - Full-time - Anantara Grand Hotel Krasnapolsky Amsterdam
Desk Manager - Full-time - Anantara Grand Hotel Krasnapolsky Amsterdam
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Job Description
As a Desk Manager at the Anantara Grand Hotel Krasnapolsky in Amsterdam you are responsible for overseeing the Front Office operations during your shift ensuring the smooth execution of all reception-related tasks while actively participating in daily operations.
Your role includes supervising training and guiding new team members and interns while maintaining clear and consistent communication with other departments to ensure seamless service delivery.
In addition to managing the team on duty you will handle all administrative and financial responsibilities associated with the shift. You are also expected to perform all standard Front Office duties including ensuring accurate check-in and check-out procedures in line with LQA standards responding to guest inquiries and managing telephone and email communications professionally.
We are seeking a service-oriented host who can warmly welcome our diverse international guests and deliver a truly luxurious and memorable Anantara experience.
Qualifications :
- You are spontaneous flexible open-minded and have a keen eye for detail.
- You are guest-oriented view every situation as an opportunity and possess strong administrative skills.
- Leading a team energizes you and you are flexible in terms of working hours also during the nights.
- You bring enthusiasm and a natural engaging presence backed by several years of experience as a receptionist.
- Previous experience as a Desk Manager or Front Office Shift Leader is a strong advantage.
- You have excellent command of both Dutch and English; proficiency in an additional foreign language is a plus.
Additional Information :
At Anantara Grand Hotel Krasnapolsky Amsterdam our team members passion is the driving force behind our success. Our team comprises dedicated professionals who are motivated to provide the best service to our guests. We foster an international relaxed yet goal-oriented company culture. Alongside our fantastic team we offer you excellent benefits:
- Competitive Salary: Based on the Horeca CLA scale 6 and your experience.
- End-of-Year Bonus: Unique in the hotel industry every employee receives a bonus equal to at least 75% of a gross monthly salary.
- Special Rates: Enjoy team member rates at over 550 hotels within the Minor Hotel Group.
- Friends & Family Rate: Treat your friends to discounted rates at our hotels worldwide.
- F&B Discounts: Receive a 50% discount on the F&B concepts at 20 luxury hotels in Amsterdam.
- Experience Stay: Enjoy an experience stay at Anantara Grand Hotel Krasnapolsky Amsterdam.
- Training and Development: Our University offers excellent training and international development opportunities.
- Career Growth: Employees of the Minor Hotel Group have priority for internal vacancies worldwide.
- Management Programs: Support your journey to the top with our management programs.
- Health Benefits: We care about your health offering discounts on collective health insurance a bike plan a sport plan and various gyms in your city.
Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam Send your CV and motivation letter to Tessa Karthaus at .
Not sure which vacancy suits you best but eager to join our team Or have questions about the positions Send an email and we will discuss the different opportunities with you.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
