Risk And Controls Assurance Analyst
Risk And Controls Assurance Analyst
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Job Description
Were recruiting for a Risk and Controls Assurance Analyst to join us. In this role you will monitor and report on the performance of Retirement Income processes and services for ongoing accuracy and compliance whilst protecting the business from potential risks of fraud or poor practice. You will also oversee the control environment performing regular testing of its ongoing effectiveness.
Additionally you will execute pre-audit control testing and assurance that trends from risk events and previous audit actions remain in place.
What youll be doing:
- Creating and managing auditing requirements for annuitant payments across IPS
- Working with Head of Operations Head of Customer Payroll Risk Operational Governance and Operational Tax representatives to create monitor and report on health of payrolls from a transactional process compliance and risk perspective for leadership team and control framework sign-off
- Ongoing review of all procedural documentation relating to processes and services across Retirement Income to ensure they remain up-to-date and accurate
- Ensuring all risks and their associated key controls are operational within the OSX system
- Performing ongoing Quality Assurance for items such as bank account (including Citi processes) address change payment method E2E new business set up including underwriting off-system payments and amendments to values to monitor data accuracy SLA/timeliness process compliance fraud and identifying training needs
- Monitoring suspensions gone aways overpayment recoveries and write-offs for process compliance and timeliness of both action and follow-up activities reporting on agreed SLA breaches and overpayment trends
- Monitoring suspicious customer behaviour activity such as frequency of bank changes pay date changes enabling tax fraud and/or money laundering
- Monitoring suspicious staff behaviour activity such as requestor/authoriser patterns out-of-hours access and changes appropriate use of system markers unusual activity (unknown overtime/non-standard work patterns) and same requester/authoriser on a repeated or frequent basis
- Performing periodic reviews of individual staff system access levels to ensure appropriate systems permissions are in place including:
- read or write access
- authorisation limits
- correct level of access
- permissions in line with business area
- repeat/duplicate logins
- timeliness of requests (starters/changes/leavers)
- Ensuring principles of Conduct Risk are embedded into day-to-day operations to deliver good customer outcomes at all times
- Ensuring all business processes and internal controls within LGRR are performed in a way that delivers good customer outcomes and demonstrates effective management of Conduct Risk
Qualifications :
Who were looking for:
- Understanding of the intricacies of pension product payments preferably within the LGRR framework.
- Familiarity with auditing processes to ensure compliance and accuracy in financial transactions.
- Proficiency in recording and analysing data to generate insightful reports.
- Ability to present Management Information (MI) in a visual engaging and meaningful way to stakeholders.
- Competence in using Excel at an intermediate level for data analysis and reporting.
- A strong focus on adhering to compliance standards and regulations.
- Conducting audits based on solid evidence and thorough analysis.
- A focus on achieving measurable outcomes and driving results.
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer both for our own products and at a range of high street stores and online
- In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
