Senior Director - Solution_REF43284X__ Travel
Senior Director - Solution_REF43284X__ Travel
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
- Leading a team as well as perform individual contributor roles depending upon the business scenarios in the Solution scope
- Spending over 50% of the work time reviewing inputs and outputs of every deal from the team as per key timelines
- Ensuring already laid down processes are being followed and should be able to introduce new processes to improve efficiency winnability and deliverability of the solution
- Ownership responsibility and accountability for creating winning solutions individually as well as from her/his team members
- Manage stakeholders across functions that provide relevant inputs to the solution (pricing technology transition etc.)
- End-to-end responsibility for conceptualizing and building high quality deliverables required during the sales cycle including thought leadership. Typical deliverables include customized client presentations response to RFP / RFI documents / pro-active proposals etc.
- The role may also involve Participate in consulting / diagnostic studies / strategic projects Collateral development Lead participate in client visits to various WNS locations
Qualifications :
- Graduate with MBA preferred.
- Minimum 10 years of work experience with at least 8 years of experience for contact center work preferably in Travel and Leisure BPM. Solution design
- Should know call center basics WFM PNL and Operations principles
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Key Skills
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