Executive Assistant-Movenpick Kigali Rwanda
Executive Assistant-Movenpick Kigali Rwanda
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Job Description
The Movenpick Hotel Kigali Rwanda is recruiting an Executive Assistant to join its team.
Job Purpose:
To provide high-level administrative support to the General Manager while coordinating and overseeing quality-related initiatives ensuring compliance with brand standards and driving guest satisfaction excellence.
Key Responsibilities:
1. Executive Assistance :
- Manage the General Managers calendar appointments and travel arrangements.
- Organize meetings prepare agendas take minutes and follow up on action points.
- Handle correspondence and confidential documents with utmost discretion.
2. Quality Coordination:
- Monitor key quality performance indicators (LQA TrustYou internal audits etc.).
- Support the development implementation and tracking of departmental quality action plans.
- Coordinate and facilitate quality meetings with departmental leaders.
- Serve as the link between operational teams and management on quality projects.
3. Communication & Reporting:
- Compile and prepare quality reports for senior leadership and corporate stakeholders.
- Draft internal documents and quality-related communications (procedures newsletters etc.).
- Conduct research and benchmarking on hospitality best practices in service and guest experience.
Qualifications :
- Degree in Hospitality Management Business Administration (Bachelors level or higher).
- Previous experience in a similar position in a luxury hospitality environment.
- Strong organizational interpersonal and written communication skills.
- High level of discretion initiative and analytical thinking.
- Fluent in English both spoken and written.
- Proficient in Microsoft Office.
Additional Information :
Your team and working environment:
- At Accor we are Heartists! Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists
- Every day we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
